Customer Care

3 weeks ago


Johannesburg, South Africa Redial BPO Full time
About the Customer Service Representative Position

As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer questions, resolve complaints, and process orders and requests. 

To succeed in this role, excellent communication skills are a must. In your role as a Customer Service Representative, your goal should always be to deliver the best customer service experience possible, keeping our clients happy.

Location  Johannesburg, SA

Customer Service Representative Responsibilities
  • Maintain a professional and friendly attitude towards customers at all times
  • Communicate with customers through various mediums, including in-person, phone, and web
  • Build relationships with customers to ensure their satisfaction
  • Provide prompt responses to customer inquiries and complaints, assisting to solve issues
  • Maintain records of customer interactions, including sales, comments, and complaints
  • Process orders and forms as needed
  • Keep up-to-date on company offerings to ensure clients get the best products
Customer Service Representative Requirements
  • Good communication skills
  • Technical competence
  • Detail oriented
  • Computer literate
  • Results driven, meeting client's expectations
  • Hard working & reliable
  • Thriving under pressure
  • Adopting & responding positive to change
  • Automotive industry experience
  • Tyre industry experience
  • Strong command of English language
  • Willing and able to work shifts
Schedule availability:
  • Monday – Friday 14h00 - 23h00 SAST
  • Monday – Friday 17h00 – 02h00 SAST 

  • Care Worker

    4 weeks ago


    Johannesburg, South Africa National Renal Care Full time

    National Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence merge to deliver high-quality care to individuals with compromised organ function. At National Renal Care, we are committed to being an...

  • Care Worker

    2 weeks ago


    Johannesburg, Gauteng, South Africa National Renal Care Full time

    Job Ref #: 00757Industry: Pharmaceutical And Medical/HealthcareJob Type: PermanentSalary: Market RelatedDescription:National Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence merge to deliver...


  • Johannesburg, South Africa GAP Consulting Full time

    Gauteng, JHB - Northern Suburbs - Automotive Manufacturers (OEM) & Importers - Market Related | Negotiable - Job ref: OEM000043/LvdW - Vacancy type: Permanent SHIFTINTOHIGHCAREER by joining an OEM that seeks the expertise of a Customer Care Coordinator **Minimum Requirements**: - Must have a Minimum of 3 to 5 years’ experience in Automotive OEM Customer...


  • Johannesburg, South Africa Samsung Customer Care Center Full time

    Role Summary: The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout. We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...


  • Johannesburg, South Africa Sandi Crowther Recruitment Full time

    Gauteng, JHB - Central **Hyde Park, Gauteng. **Fast - growing company within the Telecommunications industry seeks Customer Care Supervisor with strong leadership and coaching capabilities, and previous relevant experience in managing a team. - The Customer Care Supervisor will be responsible for monitoring, managing, and upskilling the Customer Care...


  • Johannesburg, Gauteng, South Africa Samsung Customer Care Center Full time

    Role Summary:The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout.We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...


  • Johannesburg, South Africa Six Sense Full time

    Gauteng, JHB - Northern Suburbs - Annually Cost To Company (Market related) A well-established short term insurer is seeking to appoint a Customer Care Specialist. The Customer Care Specialist will be responsible for supporting the claims team in enhancing customer experience through end-to-end efficient handling and resolving queries in line with Service...

  • Customer Care Learner

    3 weeks ago


    Johannesburg, South Africa Givaudan Full time

    Step into our world of creativity and joy! Customer Care Learner - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....

  • Customer Care Manager

    4 weeks ago


    Johannesburg, South Africa L'Oreal Full time

    Mission: Oversees all aspects and is accountable for the Care strategy, the Care Engagement, and the standards of service provided (Efficiency, consumer and employee satisfaction, Business outcome, brand image & reputation, and budget requirements). **Main activities** **0-5% engagement** - Transmit the voice of the brand to the division to frame...


  • Johannesburg, Gauteng, South Africa GAP Consulting Full time

    Gauteng, JHB - Northern Suburbs Automotive Manufacturers (OEM) & Importers Market Related | Negotiable Job ref: OEM000043/LvdW Vacancy type: PermanentSHIFTINTOHIGHCAREER by joining an OEM that seeks the expertise of a Customer Care CoordinatorMinimum Requirements: Must have a Minimum of 3 to 5 years' experience in Automotive OEM Customer Care Tertiary...

  • Customer Care Learner

    2 weeks ago


    Johannesburg, Gauteng, South Africa Givaudan Full time

    Step into our world of creativity and joyCustomer Care Learner Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's...

  • Senior Customer Care

    2 weeks ago


    Johannesburg, Gauteng, South Africa Medtronic Full time

    Careers that Change LivesBy joining Customer Care & Order Operations (CCOO), you will get a unique opportunity to drive customer experience through technology innovation and contribute to bringing our Mission to patients all over the world.Working in CCOO means being close to our customers and critical people inside hospitals, (nurses, physicians,...


  • Johannesburg, Gauteng, South Africa Sandi Crowther Recruitment Full time

    Gauteng, JHB - Central R R Monthly Cost To Company (Provident Fund contribution, Funeral Fund)Hyde Park, Johannesburg. Opportunity exists for Customer Care Administrator with exceptional customer orientation and at least 4 years experience in an administrative / customer service role dealing directly with customers.Responsibilities will include thorough and...


  • Johannesburg, South Africa Affirmative Portfolios Full time

    Customer Care Assistant EASTRAND FMCG / Retail JHB East, Johannesburg - Gauteng Customer Care Assistant East Rand R58 800pa **Overview**: Our client, a leading retail company with a nationwide presence, boasting a network of 200 stores strategically located across the country has several Customer Care Assistant vacancies available in the East Rand. **Key...

  • Customer Care Agent

    2 weeks ago


    Johannesburg, Gauteng, South Africa Cartrack Full time

    **Education**:- High School (matric) (preferred)**Experience**:- customer care: 3 years (preferred)- call centre: 3 years (preferred)

  • Customer Care Agent

    3 weeks ago


    Johannesburg, South Africa eMedia Investments Full time

    As a Customer Care Agent you would be required to respond to, resolve and log all viewer correspondence, monitor transmission, source relevant information, and promote the eMedia brand through excellent customer service. **Key Performance Area** **Interpersonal and team relationships** Team Build, support and maintain interpersonal and team relationships...

  • Customer Care Agent

    7 days ago


    Johannesburg, South Africa eMedia Investments Full time

    As the Customer Care Agent you would be required to respond to, resolve and log all viewer correspondence, monitor transmission, source relevant information, and promote the eMedia brand through excellent customer service. Interpersonal and team relationships: Build, support and maintain interpersonal and team relationships to ensure stable working...

  • Customer Care Agent

    3 weeks ago


    Johannesburg, South Africa One Source Direct Full time

    **Job description** Customer Care Consultant Needed Our company, One Source Direct, is searching for a Customer Care Consultant on behalf of Zoom Fibre. Main Purpose of the Job? Set and drive superior experience for Zoom Fibre Partners (ISP’s, resellers, internal and end users) through management of all customer escalations directed to ZF Partner...


  • Johannesburg, Gauteng, South Africa Merieux NutriSciences Full time

    Technical Customer CareMidrandRegularMERIEUX NUTRISCIENCESAs a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and...


  • Johannesburg, South Africa Affirmative Portfolios Full time

    **FMCG / Retail** **JHB East, Johannesburg - Gauteng** ***: **Customer Care Assistant** **East Rand** **R58 800pa** **Overview**: Our client, a leading retail company with a nationwide presence, boasting a network of 200 stores strategically located across the country has several Customer Care Assistant vacancies available in the East Rand. **Key...