Associate Customer Engineer
4 weeks ago
Key Performance Areas
- Ensure IT Services are Accessible to Internal and External Company Customers
- Attend IT incidents and requests.
- Configure new equipment.
- Adopt a proactive approach to prevent problems from arising.
- Ensure compliance to OHS when setting up.
- Provide software and hardware configuration according to business requirements.
- Conduct troubleshooting, maintenance, upgrades and other activities required for efficient working of computer systems.
- Undertake maintenance and repairs on damaged and repairable hardware.
- Establish connection and access to MFD and Scanners for all users.
- Identify problems; log calls with Service Desk and escalate matters to senior Lead: Business Support.
- Manage replacement of consumables in the region.
- Replace faulty devices.
- Provide 1st line support of telephone infrastructure.
- Undertake audits of hardware and software assets.
- Conduct Bi-annual asset verification.
- Attend to AV requests.
- Attend to 1st line AV problems and escalate matters to Lead: Business Support.
- Provide input to IT Operations reports.
- National Diploma in Information Technology related qualification.
- Relevant 2 years’ experience in system support.
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Customer Experience Associate
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Civil Engineer
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Sales Associate
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Customer Service Associate
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Associate Customer Engineer
4 weeks ago
Pretoria, South Africa Nambiti Technologies Full timeKey Performance AreasEnsure IT Services are Accessible to Internal and External Company CustomersAttend IT incidents and requests.Configure new equipment.Adopt a proactive approach to prevent problems from arising.Ensure compliance to OHS when setting up.Provide Desktop SupportProvide software and hardware configuration according to business...
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Associate Customer Engineer
4 weeks ago
Pretoria, South Africa Nambiti Technologies Full timeKey Performance Areas Ensure IT Services are Accessible to Internal and External Company Customers Attend IT incidents and requests. Configure new equipment. Adopt a proactive approach to prevent problems from arising. Ensure compliance to OHS when setting up. Provide Desktop Support Provide software and hardware configuration according to business...
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Customer Relations Associate
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Sales Associate
1 week ago
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Customer Service Associate
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Customer Service Associate for Retail Stores
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Retail Sales Associate
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Sales Associate
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Customer Engineer
4 weeks ago
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Retail Sales Associate
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Customer Engineer
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Virtual Support Associate
1 month ago
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Service Delivery Associate
1 day ago
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Customer Success Engineer
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Courier Service Associate
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Customer Engineer
4 weeks ago
Pretoria, South Africa Nambiti Technologies Full timeKey Performance AreasCustomer ServiceReceive calls from senior customer engineer/ help desk.Verify/ identify problems with help desk.Contact users to get clarity on problems and trouble shoot.Provide telephonic support to users if possible.Provide physical assistance to users if necessary.Escalate problems to senior customer engineer if necessary.Provide...