Customer Service Associate for Retail Stores

2 days ago


Pretoria, Gauteng, South Africa Woodafair Academics Full time

Woodafair Academics is seeking a highly skilled Customer Service Associate to join our team in the retail stores. As a key member of our staff, you will be responsible for providing excellent customer service to clients, ensuring a seamless shopping experience.

About the Role

This is a full-time position that requires strong communication skills, both verbal and written. You will be working in a fast-paced environment, handling customer queries, resolving issues, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Assist customers with their purchases, answering questions and providing product information.
  • Maintain the tidiness of the store, including restocking shelves and keeping carts clean.
  • Collect payments, issue receipts, and handle cash transactions efficiently.
  • Work collaboratively with colleagues to achieve sales targets and provide exceptional customer service.
Requirements
  • Previous experience in customer-facing roles, preferably in retail or hospitality.
  • Excellent communication skills, with the ability to work effectively with diverse customers.
  • Ability to work in a fast-paced environment, handling multiple tasks simultaneously.
  • Cash handling and basic mathematical skills are essential.
Salary Information

The estimated annual salary for this position is approximately $45,000-$60,000, depending on qualifications and experience. This figure includes a competitive benefits package and opportunities for career growth within the company.



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