Programme / Project Manager

1 month ago

Cape Town, South Africa Decision Inc Full time
Role Purpose

Responsible for the delivery of all assigned DISA projects on time, on budget, aligned to the specific DISA PMO project delivery methodologies, governance, and quality standards, as well as attainment of DI and Client specific objectives.

Key Responsibilities
  • Responsible for the planning, leading, and managing of DISA projects and / or programmes throughout the defined Decision Inc. Project Lifecycle, from Initiation to Sign-off.
  • Responsible for the successful outcome of the assigned project / programme and is the key driver that holds the engagement together.
  • Leads the project / programme as if it were their own business, with key focus on Client satisfaction, achieving DI and Client project objectives and targeted GP margin for the relevant BU/s, as well as setting and maintaining a positive and productive environment for the DI project team.
  • Builds and maintains strong, value-adding Client relationships to ensure successful outcome for the project, navigating both the expected and unexpected project complexities, while ensuring DI objectives are met.
  • Builds and maintains strong, value-adding relationships with DISA internal stakeholders (including but not limited to PMO, BUs, Finance, IT and HR) to ensure project success.
  • Able to manage and communicate project status, both internally and with the Client, including but not limited to: progress of the project and updates, scope, budget, quality, GP, schedule, resource management, risks, issues, dependencies, escalations, and change control.
  • Responsible to ensure adherence to best-practice PMO methodologies and DISA specific project rulebooks in the set-up, execution, and completion of DISA projects / programmes, aligned to the Decision Inc. PMO standards and relevant stakeholder / Client needs and requirements.
  • Will be required to manage more than one project / programme at the same time, within the maximum possible allocation.
  • Responsible for adhering to, driving, and maintaining DISA PMO governance practices, including but not limited to:
  • Ensuring correct project initiation and set-up, through close collaboration with the respective BU Business Managers, Engagement Managers, Client Partners, and Head of PMO, as well as other relevant DISA stakeholders.
  • Creation and daily updates of a detailed Microsoft Project Plan including resource allocation, predecessors, dependencies, budget, baselines, work, actual work, and remaining work.
  • Loading and maintaining the Project Plan in Projects on Line.
  • Responsible for the creation, sign-off and adherence to the Project Charter.
  • Coordinates and drives project delivery in line with the agreed budget, scope, cost, and quality parameters.
  • Responsible for the creation, execution, maintenance and sign-off of all relevant project governance and documentation, including but not limited to project initiation, project set up in relevant DI systems, Analysis and Design artefacts, Charter / Blueprint / RTM / FSD / TSD / FDD / FRD / SRS, delay notification and change control documents, quality assurance, unit testing and UAT, training, system integration, cut-over, go-live, hyper-care and move to support.
  • Manages the assigned project team to ensure delivery according to the agreed project Charter and plan, including timeous escalation of potential risks, issues, and dependencies to the relevant stakeholders.
  • Responsible for the creation, execution, and management of the project budget, including management of the internal project cost vs. revenue, associated billing and / or cashflow milestones, and monthly invoicing instructions.
  • Responsible for the preparation of relevant collateral and drives all relevant project meetings, including but not limited to project stand-ups, Client status updates, internal or Client facing Project Boards, ManCos, Steering and Executive Committees.

Key Objectives of a Programme Manager are as follows:

  • Strategic Alignment: Align the programme/project's goals and objectives with the organisation's overall strategy. They ensure that the programme/project contributes to the strategic vision, mission, and objectives of the organisation.
  • Programme/Project Planning: Responsible for developing a comprehensive plan that outlines the scope, deliverables, timelines, resource requirements, and dependencies. Establish a roadmap for execution and define key milestones and deliverables.
  • Programme/Project Execution: Oversee the successful execution of the programme/project, ensuring progressing according to plan. Monitor project activities, manage risks and issues, and facilitate effective communication and collaboration among stakeholders.
  • Resource Management: Allocate and manage resources, including personnel, budget, equipment, and infrastructure. Ensure that resources are optimally utilised and address resource constraints or gaps.
  • Stakeholder Management: Engage and manage stakeholders throughout the program lifecycle. They identify and understand stakeholder needs and expectations, foster positive relationships, and ensure stakeholder involvement and support for the program's success.
  • Risk Management: Identify, assess, and mitigate risks. Develop risk management strategies and ensure that risks are effectively managed to minimise their impact on the programme/project's objectives and outcomes.
  • Benefits Realisation: Focus on achieving the anticipated benefits and outcomes of the programme/project. Track and measure the realisation of programme/project benefits, ensure that benefits are aligned with the objectives, and take corrective actions if necessary.
  • Programme/Project Evaluation and Continuous Improvement: Evaluate the programme/project's performance, effectiveness, and efficiency. Conduct post-implementation reviews, capture lessons learned, and identify areas for improvement to enhance future program outcomes.
  • Programme/Project Governance: Establish and maintain governance structures to provide oversight and decision-making support. Ensure that appropriate governance mechanisms are in place to monitor program progress, address issues, and make strategic decisions.
  • Communication and Reporting: Facilitate effective communication and reporting within the programme/project. Provide regular updates to stakeholders, present status reports, and ensure that relevant information is communicated accurately and in a timely manner.
Prior Experience, Technical Knowledge, and Qualifications
  • Minimum 5 years Programme Management experience in IT or Professional Services environment
  • PMP or PRINCE 2 certification essential
  • Strong knowledge of Microsoft Office Suite: Excel, Word, and PowerPoint
  • Strong knowledge of Microsoft Project Plan and Microsoft Projects on Line
  • Experience with additional project tools beneficial: Dynamics CRM, SharePoint, DevOps
  • Project financial acumen, understanding and experience of planning and tracking project cost vs. revenue and Gross Profit Margin
  • Strong communication skills and a problem-solving mindset
  • Effective planning and organisational skills
  • Ability to work under pressure as part of a dynamic team
  • Ethical, pro-active, enthusiastic, resilient, and forward-thinking
  • Passionate and ambitious to deliver on our operational and strategic plans

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