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Customer Relationship Officer
1 month ago
The successful candidate will be responsible for servicing existing private clients and providing first-class service to these clients to maintain and increase the company’s market share.
Service existing clients, contact new leads and set up appointments for the Wealth Specialist. Handle and track all leads received, reconcile and submit daily recon template and daily figures. Prepare documents for appointments and reviews. Check deal packs, cover schedules and will applications submitted by Wealth Specialists.
Requirements:
- Relevant 3-year Degree in a Finance / Commerce
- 3-5 years' experience in financial services with emphasis and exposure to investments, with experience in sales, conducting full needs analysis, financial planning and estates planning
- Sound knowledge of investment and fiduciary services in the marketplace
- Awareness of competitor activities and offerings
- Computer literate and technologically savvy
- Valid driver's license
- Postgraduate Diploma in Financial Planning, or studying towards and completed RE5 exam would be an advantage
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