Intermediate Business Systems Analyst

2 months ago

Cape Town, South Africa 2U Full time

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

Envision, plan, design and coordinate the implementation of systems and processes that provide strategically aligned business value.

Responsibilities Include, But Are Not Limited To:

Technical 

Assess business needs utilizing a structured requirements process (elicitation, gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advises on options.Compile, define, and communicate business requirements and functional specifications for the implementation of business solutions.Analyze business processes and procedures to understand their strengths and weaknesses to determine opportunities for improvements.Compile user test cases and system integration testing and validates test results during testing.Monitor testing processes to ensure that business requirements are adequately met with minimal disruption to operations.Ensure test strategies involve appropriate integration and process components.Ensure integrity of systems from an architectural and maintenance perspective are maintained in satisfying client requirements

 Stakeholder Management 

Foster and maintain superb communication between team members and business unitsMay meet regularly with BSA team to gather work statuses.Provides advice, guidance, encouragement and constructive feedback to BSA’s.Ensures work, information, ideas, and technology flow freely across teams

 Management 

Maintain business unit backlog management processesMonitor and ensure the stability of all systems for which you are responsible and/or that your business units rely onManage business stakeholder/client expectations

Business 

Understand the domain(s) for which you will be responsible. Work closely with functional business units to achieve strategic priorities through the implementation or refinement of business systems and processes.Proactively seek opportunities for automation or scale within the business.Establishes and maintains a good working relationship with business units in order to provide effective solutions to their problemsManage ambiguity and dependencies around business requirements. 

Personal 

Focus on and promote continuous self-improvement.Build and maintain a mutually respectful relationship with fellow team members

Things That Should Be In Your Background:

At least 5 years+ ICT job-related experience of which 2+ years should be as a Business and/or Systems Analyst.Superb communication skills required.Ability to rapidly grasp concepts and think creatively about solutions.A sound understanding of a wide variety of technologies. Ability to deal with high levels of ambiguity.Experience leveraging Software as a Service to achieve business value delivery.Proficient in SQL, MySQL.Experience in Process Mapping and Improvement (UML, BPMN 2.0).Demonstrated experience with working within project teams in order to delivery medium to large IT related projects.Demonstrated analytical skills, including aptitude towards problem identification, resolution, comprehension and interpretation of technical procedures.Interpersonal/relationship building skills with technical and business personnel.Ability to manage time and prioritization of workload.Ability to work in a team within a diverse/ multiple stakeholder environment.Excellent written, verbal and presentation skills.Bachelor's degree in Business Administration, Information Systems, Computer Science, Finance or a related field.

Other Attributes That Will Help You In This Role:

Strong knowledge of Order to Cash processes and related business functions preferred.Experience and certification in process thinking (Lean, KanBan, 6-Sigma, etc.) preferred.Exposure to Project Management best practices and processes advantageous.IT framework certifications (ITIL, COBIT, etc.) advantageous.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

2 complimentary Getsmarter short courses per yearSubsidised medical aid with Discovery Health Medical Scheme4% 2U contribution towards Discovery Life Pension Fund and Group Risk BenefitEmployee Assistance Program (EAP)Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

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