Salesforce System Analyst

6 months ago


Cape Town, South Africa Old Mutual Full time

Description

The responsibilities of the Salesforce System Analyst include, obtaining a deep understanding of the system, business operations and product offering. With the assistance of the Business Analyst to document these areas. Another key responsibility will be understanding, technically documenting and solutioning new requirements and enhancements from business. This will be achieved by using gained business and technical knowledge and documenting and functional specification for the Tech team to work from.

KEY RESULT AREAS

Implement, maintain, and support IT systems to meet the current needs of the business and future business strategies. System problem-solving/ solutioning Collaborate with developers, business analysts, project and product managers and a variety of end users to ensure technical compatibility and user satisfaction. Structuring/ transforming business requirements into technical artefacts/ requirements. Create functional specifications and requirements for developers. Analyse and create test cases and documentation. Testing system on a regular basis to ensure quality and function as outcomes of development work.

ROLE REQUIREMENTS

Minimum 5+ Years of System Analysis Experience in a Salesforce environment (Financial Services/Banking) - essential Certification Admin Salesforce Knowledge of development tools, programming language and computer hardware Knowledge of data visualization tools Good understanding of the SDLC

Skills

Education

Closing Date

12 June 2024

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