Sales Engineer

3 weeks ago

Rustenburg, South Africa Hire Resolve Full time

Hire Resolve is seeking a Sales Engineer to join our client in Rustenburg. In this role, you will be responsible for driving sales for the company's products and services, while building strong relationships with new and existing clients. The Sales Engineer will work within a dynamic environment to identify client needs, provide tailored solutions, and help close sales to meet and exceed targets. This is an excellent opportunity to be part of an innovative team in a fast-paced industry.

Responsibilities:

  • Enhance Service Quality and Client Relationships: Drive business growth and customer satisfaction by fostering relationships with clients through effective communication, ethical sales practices, and prompt quotations.
  • Data Management: Record, analyze, report, and manage information in line with CRM requirements.
  • Client Visits: Conduct regular client visits essential for business development and understanding client needs.
  • Technical Knowledge: Interpret technical drawings and product specifications to ensure accurate responses to client queries.
  • Sales Coordination: Manage all aspects of the sales process, from handling inquiries and tenders to generating quotations and processing orders.
  • Customer Support: Build and maintain strong relationships with customers, offering support throughout the sales and delivery process.
  • Product & Order Updates: Keep clients informed on product information, updates, and order progress.
  • Training & Assistance: Provide necessary support and training on pump and valve operations as required.
  • Problem Solving: Address and resolve customer issues, offering solutions and guidance as needed.
  • Collaboration: Work closely with consultants, project teams, and end-users to ensure project success.
  • Supplier Interaction: Obtain quotations from suppliers to support pricing strategies.
  • Order Tracking: Ensure efficient tracking and expedition of orders through the system.
  • Customer Communication: Keep customers updated on order status and progress when requested.
  • Meeting Coordination: Schedule and facilitate kickoff meetings with the team and attend project-related meetings.
  • Documentation Management: Collect and distribute all relevant project documentation as required.
  • Compliance: Adhere to company policies and procedures, ensuring alignment with health and safety regulations.
  • Additional Duties: Perform other tasks as assigned and assist team members as needed.

Requirements

  • Education: Matric; tertiary qualification in Mechanical Engineering (N4 to N5 level or higher) or Trade-Tested Artisan certification (preferred).
  • Experience: Minimum of 3 years in a similar sales role, with familiarity in mining and industrial sectors.
  • Skills: Proficiency in SAP ERP 6.0; comprehensive knowledge of pump systems is essential.
  • Excellent communication and interpersonal skills.
  • Valid driver's license and willingness to travel as required.

Benefits

  • Salary: negotiable

Contact Hire Resolve today for your next career-changing move

  • Apply for this role today, contact Ambre Nell at Hire Resolve or on LinkedIn
  • You can also visit the Hire Resolve website: hireresolve.us or email us your CV: logistics@hireresolve.za.com

We will contact you telephonically in 7 days should you be suitable for this vacancy. If you are not suitable, we will contact you regarding any future vacancies that arise if it matches your profile.

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