Claims Administrator

6 days ago


Randburg, South Africa Full Circle Selection Full time
Seeking a Junior Claims administrator with completed qualifications in Short Term insurance, as well as a completed RE5 certificate.

Key Responsibilities 
Claims
System Administration
Policy amendments
Risk management
Diary
Business Acumen-Keeping in contact with our service providers to ensure that you are kept abreast of any changes .Keeping up to date with relevant legislation that could have an effect on the processing of new business or servicing of policies/claims
Record Maintenance

Personal Attributes

 Presentable and professional appearance
 Ability to function in multi-task environment
 Ability to prioritise
 Able to handle pressure
 Achievement driven
 Client focused
 Excellent communication skills
 Patience
 Positive attitude
 Proactive
 Punctual
 Reliable
 Respectful to colleagues
 Team spirited
 Well organised
 
Qualifications
 FAIS qualification
 Regulatory Exams: RE5
CPD Points relevant to the category the Ranger is registered for

Experience

PC Skills (MS Office and Excel) Advanced
Relevant Claims System (Cardinal 360/CIMS)– Advanced claims administration
 Knowledge of insurance practices, markets and competitors
 Minimum of 5 year claims experience
 Binder experience
 CIMS experience
 
Skills
 Ability to solve problems
Excellent written spoken communication skills
 Excellent interpersonal skills
 Good understanding of compliance issues
 
Key Performance Measures
Customer Focus (including Client feedback)
Number of claims settled
Speed of claim settlement
Compliance
Accuracy of processing and following set procedures in accordance with all prescribed mandates
Product knowledge
Functional and technical Ability
Quality of work
Utilise the system to its fullest (including sms and email facilities)
Telephonic and file spot audits
Accuracy and attention to detail in all instances
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