French Onboarding Advocate
Found in: Talent ZA C2 - 2 weeks ago
- Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
- We are a global team, united by our desire to connect diverse people with common values for boldr impact.
- We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.
- Meaningful connections start with AUTHENTICITY
- We do our best work by being CURIOUS
- We grow by remaining DYNAMIC
- Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
- At the heart of great partnerships we’ll always find EMPATHY
As a Data Services Associate, you will be working with different tools and databases to review data. You are responsible for executing processes as defined by the client and/or management. The role requires keen attention to detail while maintaining productivity at defined proficiency levels and an aptitude to learn new processes.
We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.
WHAT WILL YOU DO- Execute processes assigned by the client and/or management.
- Ensure defined productivity targets are met.
- Ensure defined quality targets are met.
- Identify process improvement opportunities as they arise.
- Reports process deficiencies to ensure accurate execution of tasks.
- creating and finishing projects assigned by the client.
- Collaborate with internal and external teams in completing projects.
- Review submissions.
Requirements
WHAT WE’LL LIKE ABOUT YOUYOU ARE…
- Curious and authentic, just like us #beboldr.
- An analytical and critical thinker, with an eye for even the most minute of details.
- Passionate about client satisfaction.
YOU HAVE…
- Bachelor's / College Degree in any field you’re passionate about
- Basic knowledge of Salesforce is a plus.
- Experience in using CRM and other similar applications or tools.
- Basic knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications.
- Previous experience in a Client-facing role.
- Excellent verbal and written communication skills in English and French language.
- Strong attention to detail.
- Adaptable
- Fast learner / Open to learning
- Able to work independently
- Extroverted
- Strong work ethic
Benefits
Base salary + benefits.
- Paid Time Off
- Training & Development
- Mental Health Support
- Global culture environment
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