Bpo Project Manager

Key Responsibilities - Build and maintain relationships with key decision makers within the BPO. - Act as the primary point of contact for the BPO and manage all account-related activities. - Collaborate with internal teams at the BPO to ensure customer satisfaction and resolve any issues. - Monitor and report on BPO performance and provide regular updates...

Join our vibrant team as a **French Speaking BPO Recruiter** in **Cape Town, South Africa** embracing a **hybrid** work setup! We’re on the lookout for a dedicated Talent Specialist to enrich our Recruitment Process Outsourcing (RPO) team, specializing in delivering top-notch recruitment solutions. What’s the role of a **French Speaking BPO Recruiter...

Join our vibrant team as a **French Speaking BPO Recruiter** in **Cape Town, South Africa** embracing a **hybrid** work setup! We’re on the lookout for a dedicated Talent Specialist to enrich our Recruitment Process Outsourcing (RPO) team, specializing in delivering top-notch recruitment solutions. What’s the role of a **French Speaking BPO Recruiter...

Job Title: Project Manager (Business Integration) Location:City of Cape Town, Cape Town, WoodstockJob Type:12 month Contract, expected to work full-time hoursJob Duties:Plan, execute, and finalise projects according to strict deadlines and within budgetDefine project scope, goals and deliverables that support business goals in collaboration with senior...

Job Title: IT Project ManagerLocation:City of Cape Town, Cape Town, WoodstockJob Type:12 month Contract, expected to work full-time hoursJob Duties:Plan, execute, and finalise projects according to strict deadlines and within budgetDefine project scope, goals and deliverables that support business goals in collaboration with senior management and...

About Us iContact is a leading customer service BPO provider serving international markets, bringing with a proven pedigree in the multiple sectors we serve. We build our solutions around our client’s bespoke needs, delivering a professional outsourced customer service solution built upon the partnership approach to all that we do for our clients. As a...

Responsibilities:Plan, facilitate, and deliver ongoing process training in an international BPO environment.Ensure that our teams have the knowledge and capabilities to deliver accurate, courteous, and consistent customer service.Serve as the subject matter expert, elevating the knowledge level of our staff to meet the expectations of leading global...

The HR Administrator is responsible for working within the operation to help shape and influence the People Agenda, by partnering with business. The HR Administrator works proactively with Operations Managers and employees and fellow HR Consultants to ensure HC is delivered fairly and consistently to a high-quality standard whilst ensuring statutory and...

Work with a well-established telecommunications brand to lead, mentor and coach contact Centre Teams to create and deliver amazing customer experiences. Support and motivate your team to ensure they’re on track to meet client goals.Responsibilities:• Develop and implement plans to successfully deliver exceptional results• Handle client interface,...

**IT PMO Analyst (BPO/Finance)** Our client is a leading and innovative company at the forefront of transformation, data science, and change management solutions. With a clear vision to empower businesses, they have garnered a stellar reputation for making organizations more efficient, effective, and customer-centric, while driving substantial revenue...

**Job specification** iContact is a leading customer service BPO provider serving international markets, bringing with a proven pedigree in the multiple sectors we serve. We build our solutions around our client’s bespoke needs, delivering a professional outsourced customer service solution built upon the partnership approach to all that we do for our...

**JOB DESCRIPTION** **PROJECT MANAGER** **Job Summary** The Project Manager coordinates project management duties. The PM coordinates internal and external resources and/or vendors for the flawless execution of projects. The PM oversees and performs administrative functions concerned with a project. This may include calling clients, partners, and vendors;...

**We are looking for an experienced Project Manager to join our team. This role requires experience dealing with clients and managing ServiceNow implementations in a fast-paced and innovative environment.** The Project Foundry has substantially grown its portfolio of blue-chip clients across the finance and technology, telecoms, and life-sciences sectors....

Main Purpose of the JobThe management of projects to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales, and quality. Role Outcomes:Project initiation – Project charterProject planning – Project management plan including:Project scheduleProject budgetProject quality...

**Responsibilities** - This role is responsible for managing two projects within the constraints of scope, quality, time and cost, within the project governance framework. The incumbent is individually accountable for achieving results through the efforts or others. - Delivers specified requirements and meets customer satisfaction. - Delivers the required...

**Data Privacy Analyst (BPO/Finance) Our client is a leading and innovative company at the forefront of transformation, data science, and change management solutions. With a clear vision to empower businesses, they have garnered a stellar reputation for making organizations more efficient, effective, and customer-centric, while driving substantial revenue...

**Calling all contact center agents that are willing to work night shift US hours.** **Requirements**: - Experience in Sales or Telemarketing. - Experience in Customer Service. - Experience in Sales. - Must have 6-12 months contact center experience or high-end retail. - International BPO experience advantageous. - Correctly manage time during contact...

The Digital div. leverages the core power of domain expertise as the fulcrum and infuse it with levers that include Artificial Intelligence, Dynamic Analytics, Automation & Robotics, and Next Gen Solutions to drive digital transformation by reimagining customer journeys and enabling agile and intelligent operations to improve revenue growth and profitability...

An exciting role is being motivated for within our Digital Commerce area. It may not be officially titled as a Project Manager, but they are looking for someone with the Project Management skillset. - In essence, our client is looking for a dynamic individual with particularly strong technical systems knowledge as well as organization and planning skills to...

**Qualification Requirement** - Tertiary qualification - 6 - 10 years’ experience - Accredited Project Manager qualification advantageous - Experience in utilising project management tools and experience on Finance & IT projects **Role Description**: - Is responsible for managing one or more projects within the constraints of scope, quality, time and...