Camp Manager

5 months ago

Grahamstown, South Africa Bright Placements Full time

**Job Title**: Camp Manager

**Reports to**: General Manager

**Outline of job role and purpose**: Delivering an unforgettable experience for guests that will exceed all their expectations.

**Key responsibilities and accountabilities**:

- Warm welcome and check in of all guests
- Guest management - coordinate daily activities and transfers for guests of all ages
- Guest experiences - ensure guest expectations are exceeded by following Kwandwe Guest Experience guidelines; ensure all special needs and requests have been met
- Hosting of all meals/guest events
- Complete daily/weekly/monthly Admin duties including month end duties
- Manage stock (operational and bar) through regular stock takes and maintaining stock controls
- Weekly Financial and operational business reports to General Manager
- Attend Weekly HOD Meeting
- Management of staff - recruitment, induction, rosters, attendance, performance management, discipline, on the job training, team spirit, reward & recognition
- Actively support Kwandwe’s Conservation and community initiatives and programs
- Health & Safety - ensure lodge operates in safe manner at all times, ensuring the safety of guests and staff.
- Management of lodge maintenance - reporting all issues and follow up
- Personality
- An outgoing, warm and friendly personality that is well presented
- Positive attitude, Self-motivated, Confident and comfortable around people from all walks of life
- Excellent communication and interpersonal skills (listening skills, verbal communication etc)
- Good sense of humour
- Specific Job Skills
- Excellent guest relations abilities (including Effective influencing and negotiation skills)
- Excellent guest/staff/lodge management skills
- Excellent knowledge of Food & Beverage, Housekeeping and Front Office
- Ability to work under pressure and to tight deadlines
- Physical fitness to ensure you are able to work extended hours
- Attention to detail
- High energy levels & drive to get things done
- Planning & organizing - plan activities and carry them through effectively
- Initiative to look for ways of improving
- An appreciation of other cultures. Ability to speak and/or understand another language would be an advantage
- Excellent people skills, especially motivating staff
- Computer Skills
- Good standard of IT and numeracy
- Computer literate with excellent skills in Excel
- Pastel and Semper or similar
- Literacy and Numeracy
- Fluent in English (speak, read and write)
- Excellent arithmetic skills (counting quantities, using percentages, understanding tables in reports and interpreting graphs)
- Commercial Skills
- Commercial awareness - understanding the company
- Understanding resources and suppliers
- Stay up-to-date on Industry and World Developments
- Evaluate and prioritize projects
- Management Ability
- Flexibility
- Strong time-management skills
- Demonstrable leadership and management qualities
- Analysing and problem-solving skills

**Qualifications and experience required**
- Matric or Grade 12 certificate
- Hospitality / Hotel / Lodge Management related qualification would be an advantage
- 4 years’ experience in 5 star game lodges in the position of a senior lodge manager or greater
- Valid Code 8 Driver’s license is essential
- Live in position at the lodge with a semi furnished flat
- Basic knowledge of maintenance, both electrical and water supply
- Extensive knowledge of cleaning and sharp eye for detail.

Ability to commute/relocate:

- Grahamstown, Eastern Cape: Reliably commute or planning to relocate before starting work (required)

  • Camp Manager

    1 month ago

    Grahamstown, South Africa HotelJobs.co.za Full time

    **Kendrick Recruitment** is now seeking an experienced and dynamic **Camp Manager** for a prestigious **5-Star Luxury Safari Lodge** situated just outside **Grahamstown**. This role requires an individual who is passionate about delivering exceptional guest experiences whilst managing the day-to-day operations of the camp and staff efficiently. If you have a...

  • Camp Manager

    5 months ago

    Grahamstown, South Africa HotelJobs.co.za Full time

    Kendrick Recruitment are now seeking a strong Camp Manager for a 5* Luxury establishment based just outside Grahamstown. You will be responsible for the daily operations of the lodge, delivering 5 star luxury safari experiences to guests and management of staff. **Minimum qualification requirements**: - 5 year experience in 5 star lodge experience - Spoken...

  • Camp Manager

    5 months ago

    Grahamstown, South Africa HotelJobs.co.za Full time

    **Job Title**: Camp Manager **Reports to**: General Manager **Outline of job role and purpose**: Delivering an unforgettable experience for guests that will exceed all their expectations. **Key responsibilities and accountabilities**: - Warm welcome and check in of all guests - Guest management - coordinate daily activities and transfers for guests of...

  • Camp Manager

    5 months ago

    Grahamstown, South Africa HotelJobs.co.za Full time

    5* Game Reserve close to Makhanda (Grahamstown) is looking for a Camp Manager to deliver an unforgettable experience for guests that will exceed all their expectations. - Warm welcome and check in of all guests - Guest management: coordinate daily activities and transfers for guests of all ages - Guest experiences: ensure guest expectations are exceeded -...

  • Villa Manager

    5 months ago

    Grahamstown, South Africa HotelJobs.co.za Full time

    **Hospitality and Outdoor - New Vacancy - Villa Manager** **Rural Grahamstown, Eastern Cape** A 4 roomed villa in a game lodge, is looking for a villa manager to assist with the daily operations of the establishment. This person must have good staff management skills, strong Food and Beverage background and having a sparkling personality with a can-do...

  • Camp Manager

    5 months ago

    Grahamstown, South Africa HotelJobs.co.za Full time

    **Key Responsibilities**: - Warmly welcome and check-in all guests. - Coordinate daily activities and transfers for guests of all ages. - Ensure guest experiences align with Kwandwe Guest Experience guidelines, fulfilling special needs and requests. - Host all meals and guest events. - Handle daily, weekly, and monthly administrative duties, including...

  • Front Office Assistant

    5 months ago

    Grahamstown, South Africa HotelJobs.co.za Full time

    Luxury game lodge close to Makhanda (Grahamstown) is looking for an enthusiastic, energetic, well presented and motivated individual to fill the position of Front Office Assistant. - Manage and ensure the smooth operation of all aspects of Front Office / Central Reception - Perform duties of a receptionist. - Manage and maintain a high quality of service and...

  • Front Desk Assistant 5 Star Lodge

    5 months ago

    Grahamstown, South Africa Bright Placements Full time

    My client is looking for an enthusiastic, energetic, well presented and motivated individual to fill the position of Front Office Assistant. Applicants must be in possession of a valid driver’s license and have a minimum of 4 years’ experience in a relevant or related field. The ability to manage and communicate with staff and guests, as well as an in...

  • Front Office Assistant

    5 months ago

    Grahamstown, South Africa Staff Solutions Full time

    Our client is looking for a Front Office Assistant to join their Game Reserve in the Grahamstown area. **Duties & Responsibilities** - Manage& ensure the smooth operation of all aspects of Front Office/Central Reception. - Perform duties of a receptionist - Manage and maintain a high quality of service and physical standards of the Front Office, laundry,...

  • Stock Controller

    5 months ago

    Grahamstown, South Africa HotelJobs.co.za Full time

    **Requirements**: High school degree or equivalent; Bachelor’s degree in business or related field a plus Two (2) years’ experience as a stock controller, receiver, or related position Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) Ideally with experience Central Store experience managing 2 or more...

  • Front Desk Assistant

    5 months ago

    Grahamstown, South Africa HotelJobs.co.za Full time

    Are you an enthusiastic, energetic, and motivated individual with a passion for providing exceptional guest experiences? **Kendrick Recruitment is currently seeking a Front Desk Assistant to join the team at an award-winning property close to Grahamstown/Makhanda, Eastern Cape.** Job Title: Front Desk Assistant **Requirements**: - Valid driver's...

  • Senior Field

    5 months ago

    Grahamstown, South Africa Zeebra Junction Specialist Recruitment Full time

    Overview My client a well established and well known 5 Star Safari Lodge in the Eastern Cape is urgently recruiting for a Senior Field / Trails Guide with 2-5 years active experience in a Similar 4-5 Star Safari Lodge. Remuneration Structure Salary - Highly competitive salary offered and negotiable based on experience Benifits: Live in position with...