Assistant Lodge

2 weeks ago


Grahamstown, South Africa HotelJobs.co.za Full time

5* Game Reserve close to Makhanda (Grahamstown) is looking for a Assistant Lodge / F&B Manager to deliver an unforgettable experience for guests that will exceed all their expectations.
- Warm welcome and check in of all guests
- Guest management: coordinate daily activities and transfers for guests of all ages
- Oversee and manage F&B department
- Guest experiences: ensure guest expectations are exceeded
- Ensure all special needs and requests have been met
- Hosting of all meals / guest events
- Complete daily / weekly / monthly admin duties including month end duties
- Manage stock
- Weekly Financial and operational business reports to General Manager
- Attend Weekly HOD Meeting
- Management of staff: recruitment, induction, rosters, attendance, performance management, discipline, on the job training, team spirit, reward & recognition
- Actively support conservation and community initiatives and programs
- Health & Safety: ensure lodge operates in safe manner at all times, ensuring the safety of guests and staff.

**Requirements**:

- Matric or Grade 12 certificate
- Hospitality / Hotel / Lodge Management related qualification would be an advantage
- 4 years’ experience in 5* game lodges in the position of a senior lodge manager
- Previous experience in F&B at a managerial level
- Previous managerial skills with leading a team
- Strong admin and computer skills (knowledge of OPERA would be an advantage)
- Driver’s licence
- Honest
- Reliable
- Enthusiastic
- Strong communication skills
- Excellent conversational skills in English
- Team player
- Career driven



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