Support Consultant
6 months ago
Key Responsibilities
The incumbent will be responsible to support resellers and end-users with regards to product-related queries and to provide a reporting channel for programme errors.
Skills, Knowledge and Expertise
Qualifications and Experience: Senior Certificate or NQF4 equivalent. A tertiary qualification and/or Industry Certification with an IT technical base will be advantageous.Knowledge: At least 2-3 years SYSPRO product experience. Very good Microsoft SQL skills Very good IT Technical with SYSPRO infrastructure experience. Relevant experience in a call desk environment.
Skills Required: Strong Administration Skills Strong Business Acumen Good understanding of legislative requirements Problem solving ability Strong reporting ability Competency Excellent communication skills Excellent Writing Skills Good Presentation Skills Excellent Time Management
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