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Senior Sales Consultant

3 months ago


Port Elizabeth, South Africa Salesworx Full time
Our client is actively looking for a talented, vibrant, highly motivated, and disciplined Pick-Up-Shop Senior Sales Consultsant who will represent the company as a brand ambassador and offer sales services to our customers.

Responsibilities
  • Responsible for ensuring the daily/monthly/yearly targets & KPI’s are met.
  • Leading the Shop Consultants working in your respective shop and ensure all collective targets/tasks/deadlines are met.
  • Generate and respond to sales leads and implement initiatives to drive sales.
  • Ensuring the Shop is proactively making Telephone Marketing/Sales Calls (minimum of 50 calls per day).
  • Responsible for ensuring that all processes are implemented to the standard set by the Management Team.
  • Offer aftersales service and support to customers.
  • Ensuring all Email & Telephonic enquiries are managed.
  • Identify and engage potential customers.
  • Processing orders and goods returned for credit.
  • Assistance in payment collections and act as a support to credit controllers.
  • Ensuring that all articles based on demand, overstock, deletion, supersession and focus on the balance of the product range are maintained in cooperation with the Pick-Up Shop Manager & Shop Controller.
  • Managing the Monitoring Systems put in place with regards to Deliveries, Stock & Inventory Movement and Sales Orders are completed daily within the shop, ensuring the other consultants are completing the tasks allocated to them.
  • Optimizing the visual merchandizing in the shop by utilizing brochures, advertising, and catalogues to optimize the shopping experience for customers.
  • Ensure stock takes are completed timeously and make recommendations to management with regards to surplus and slow-moving items monthly.
  • General day to day running of the shop (observing maintenance and wear and tear).
  • Analyze reports and sales figures.
  • Administration of daily & monthly sales reports.
  • Maintain good working relationships with colleagues in the sales team.
  • Prepare and assist in co-ordination for Customer Days.
  • Manage customer complaints and escalate where necessary to the Pick-Up Shop Manager.
  • Perform ad-hoc duties from time to time.

Requirements
  • Matric or equivalent.
  • Must reside within the area or 15-20km radius.
  • Excellent Communication skills.
  • Fluent in English (additional South African language/s advantageous).
  • Sales orientated; goal driven & self-motivated.
  • Ability to work independently and participate actively within a team.
  • Computer Literate (PowerPoint, Outlook, Word, Excel).
  • SAP experience will be an advantage.
  • Quick grasp of new concepts, constant willingness to learn and strong sense of responsibility.
  • High level of commitment.
  • Product Knowledge relevant to premium hardware industry.
  • Minimum of 3 – 5 years sales and/or customer service experience.
  • Reliable transport.
  • Clear disciplinary record.
  • Clear Criminal Record.
  • Clear Credit History.


Benefits
  • Basic Salary of R11 500