Senior Home Loans Sales Consultant

2 weeks ago

Port Elizabeth, South Africa Nedbank Full time

**Requisition and Recruitment Specialist Details**
- REQ 134485 - Twanette Coetser- Closing Date - 11 September 2024**Location and Cluster**
- Total Business Banking and Retail - Channel Sales - Home Loans- Port Elizabeth - Eastern Cape- Career Stream- Sales
- Leadership Pipeline- Manage Self: Technical
- Senior Home Loans Consultant**Job Purpose**
- To market and sell Nedbank products to meet the needs of customers and stakeholders to achieve business objectives.

**Responsibilities**:

- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
- Listen to clients and stakeholders and ask questions to understand their needs.
- Build relationships with clients and stakeholders by regular contact; being available and getting to know them.
- Resolve client queries by following business procedure and keeping client informed.
- Educate clients on the product offering by presenting them with the relevant information.
- Market products to new and existing clients and stakeholders by identifing client needs and matching product to the need.
- Achieve daily; weekly and monthly sales targets by following business unit sales strategy.
- Close the deal by getting client to sign up for product.
- Improve performance based on management feedback report by acting on report recommendations.
- Schedule work according to action plan from manager in order to meet business objectives.
- Report daily statistics to managers for consolidation.Use recommendations from managers report to improve on the quality of work.
- Minimum Experience Level- 3 years' Relationship management experience in the financial sector
- 5 years’ Sales experience with a proven track record in a pressurised sales environment
- 5 years’ Sales experience in a Home Loans environment / Estate Agent / Bond Originator

**Requirements**:

- NQF Level 5 or Higher in a Financial or Business-related field essential
- Matric / Grade 12 / National Senior Certificate
- Valid driver's license and own reliable transport

**Technical / Professional Knowledge**
- Administrative procedures and systems
- Business principles
- Business terms and definitions
- Data analysis
- Governance, Risk and Controls
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Nedbank culture
- Cluster Specific Operational Knowledge
- Business writing skills
- Behavioural Competencies- Advancing Sales Discussions
- High-Impact Communication
- Managing Work
- Sales Disposition
- Qualifying Sales
- Sustaining Customer Satisfaction
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_

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