Training Assistant

1 month ago


Cape Town, South Africa Sanlam Full time

Who are we?

SanlamConnect is dedicated to supporting, growing, and empowering clients with affordable, easy, and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our vision: We aspire to be the best at building enduring relationships by connecting clients with Sanlam. We create sustainable value by attracting new clients, supporting ongoing client engagement, and providing adaptive solutions designed to answer life’s financial questions. ULTIMATELY, WE EMPOWER PEOPLE TO BE FINANCIALLY CONFIDENT, SECURE AND PROSPEROUS.

What will you do?

This is an administrative support role to the training function, which primarily undertakes the arrangement and co-ordination of workshops to run smoothly and effectively. It includes such tasks as nomination administration, administering the Learning Portal, pre-course online assessments and accreditation; arranging guest speakers and communication; record keeping; booking venues; transport; logistics; and any other ad-hoc duties. 

What will make you successful in this role?

Training Administration

Manage and coordinate nominations of training and confirm workshop details with delegates Undertake logistical bookings and arrangements in support of training Manage programmes and new projects in accordance with business requirements  Assist with travel and accommodation arrangements for managers, trainers and delegates attending training – where required Manage and coordinate training administration and related record keeping and reporting Data analysis and drafting of scorecards of training interventions Manage stakeholder and vendors timeously Support with arrangements of online learning to delegates (creating links to training interventions); and Capture records on system for BBBEE and FSC statistics Ad hoc administrative assistance where applicable 

Qualification and Experience

Grade 12 or equivalent qualification An Office Administration or related qualification is strongly recommended Minimum of 3 years’ experience in an administration or training coordination position Customer relations Experience in a training environment will be advantageous; and  IT qualification will be advantageous

Knowledge and Skills

Basic understanding of training programs and courses Training nomination and record keeping processes Events and logistical coordination processes MS: Office (Excel, Word, Outlook, MS Teams, Moodle; and SharePoint 

Personal Attributes

Decision Making Communicates effectively Self-Development Plans and Aligns

Core Competencies

Customer Focus Collaborates Cultivates Innovation Drives Results Being flexible and adaptable

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Closing date: 19 June 2024 The recruiter reserves the right to withdraw the advertisement prior to the closing date or to allow further applications to be submitted after the closing date indicated.
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