Credit Associate Mr Price

Found in: Talent ZA C2 - 2 weeks ago

Boksburg, South Africa Mr Price Full time

The Credit Associatewill be responsible for the provision of a world class customer experience byactively facilitating the achievement of Mr Price Money’s in-store strategicobjectives.

The key focus of this role will include the demonstration ofoutstanding customer service, selling skills and the promotion of creditapplications offered by Mr Price Money

Customer Experience: Provide a fast, friendly service by actively seeking out customers to assess their needs and to provide assistance Actively strive for quick complaint resolution and the avoidance of escalation of issues  Build and maintain internal and external customer satisfaction. Promote and/or market credit to customers Efficiently drive credit applications in store Successfully meet and/or exceed monthly credit targets efficiently Achieve and/or exceed daily sales goal by cross selling and promoting additional products and service Administration: Assisting customers to complete credit applications utilizing iPads Maintain working knowledge of store’s policies and procedures Maintain knowledge of current sales, sales promotions and campaign related requirements Efficiently perform department tasks including creating displays and processing transactions Assist store managers/associates to identify and resolve issues in the store Maintains high level of personal integrity (, practices and policies, work, high levels of attendance and personal appearance, schedule, accurate timekeeping records, etc.).

3. Product:

Provide accurate product information to all customers when needed Enhance product knowledge utilizing resources available Maintain updated knowledge on all product related concepts Education: Grade12 Experience: A minimum of 1 years’ experience in a similar role Knowledge/ Skills: Selling skills essential Sales experience in the retail industry General administrative skills Knowledge of merchandising and stock management Customer service orientation and focus

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