Manager: ICT Service Desk and End User Support

Purpose StatementTo develop, implement and manage all ICT Service Desk and End-User Support and activities, reporting and strategies on behalf of the SABS to support strategic objectives and business operations.About SABSThe South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National Standards (SANS), promote...

**Overall Purpose of the Job** Responsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and existing systems and provides basic telephonic training on these systems when required. May...

**Overall Purpose of the Job**: Responsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and existing systems and provides basic telephonic training on these systems when required. May...

Overall Purpose of the JobResponsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and existing systems and provides basic telephonic training on these systems when required. May manage the...

Overall Purpose of the Job:Responsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and existing systems and provides basic telephonic training on these systems when required.May manage the...

**Direct Reporting Line**: Senior ICT Suppport **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

**Direct Reporting Line**: Senior ICT Suppport **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

Purpose StatementTo deliver effective 1st line support to SABS ICT users and to conduct maintenance of ICT equipment at SABS sites to ensure the optimal functional of ICT systems and infrastructure. About SABSThe South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National Standards (SANS), promote quality in...

Purpose StatementTo deliver effective 1st line support to SABS ICT users and to conduct maintenance of ICT equipment at SABS sites to ensure the optimal functional of ICT systems and infrastructure. About SABSThe South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National Standards (SANS), promote quality in...

Direct Reporting Line:Senior ICT SupportVarsity College is a well-known educational institution under The Independent Institute of Education (The IIE), respected for leading private higher education in South Africa and providing accredited qualifications.The IIE's Varsity College, Sandton Campus, is seeking an ICT Support professional.Duties and...

**Direct Reporting Line**: Campus Head **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...

**About the Role**: We are seeking a detail-oriented and service-minded Service Desk Analyst to join our team and play a crucial role in managing our client's IT support requests. In this role, you will be the first point of contact for users logging support issues and play a key role in ensuring efficient resolution. You will utilize a ticketing system to...

Business Unit:Discovery Central ServicesFunction:IT Service Desk Support & AdministrationDate:12-Jan-2023- Discovery - Group Information Services / Technology Services- Service Desk Agent: 529HELPAbout Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who...

We are seeking an IT Service Desk Agent to oversee the daily operational stability of the IT Service Desk. The successful candidate will be responsible for maintaining ticketing systems, managing IT supplies, handling user requests, and ensuring the overall technical support efficiency of the IT Service Desk.As a leading African Integrated Workplace...

We are seeking an IT Service Desk Supervisor to ensure the daily operational stability of the IT Service Desk. The successful candidate will oversee the IT Service Desk team, maintain ticketing systems, manage IT supplies, handle escalated user requests, and ensure efficient technical support. The role includes monitoring performance, training staff, and...

**Overall Purpose of the Job (Please provide a summary of why the job was created and what the main responsibilities are)** Responsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and...

We are seeking an IT Service Desk Agent to oversee the daily operational stability of the IT Service Desk. The successful candidate will be responsible for maintaining ticketing systems, managing IT supplies, handling user requests, and ensuring the overall technical support efficiency of the IT Service Desk.As a leading African Integrated Workplace...

We are seeking an IT Service Desk Supervisor to ensure the daily operational stability of the IT Service Desk. The successful candidate will oversee the IT Service Desk team, maintain ticketing systems, manage IT supplies, handle escalated user requests, and ensure efficient technical support. The role includes monitoring performance, training staff, and...

**Synopsis** Are you a highly motivated and skilled IT professional looking for a challenging and rewarding career? If so, the Senior Technician Service Desk position is the perfect opportunity for you. - Coordinates and assists with the preparation of reports and measurements on the services provided by the service desk. - Provide support and coaching to...

Co-ordinates and assists with the preparation of reports and measurements on the services provided by the Service Desk - Provide support and coaching to service desk technicians on customer service and technical insights and trains and coaches all new employees on customer service, technical support and policies and procedures **Qualification and...