Sales Manager East Coast Region
Found in: Talent ZA C2 - 2 weeks ago
Role purpose
- Develop and direct regional business strategies and plans to achieve the agreed profit and volume goals for the relevant channel partner(s) and region, consistent with overall sales and marketing strategy.
- First line of contact with the customer (dealer, agent, grower) in terms of technical support, recommendations and training.
- Investigate, understand, capture and communicate aspects of key crop production.
- Implement key account management (KAM) principles with designated key customers.
Accountabilities
- Develop and direct regional business strategies consistent with overall marketing and sales strategy.
- Development Market Information, Budgets, Forecasts, Business Planning, Partnership Agreements.
- Identify, define, establish and maintain influential relationships with relevant institutes and key crop value opinion leaders.
- Focus resources on growers and key influencers in the food/feed chain – create pull approaches.
- Build relationships in value chain (identify the lead influencers).
- Identify key crop, product and market opportunities and threats.
- Support agents and growers with technical solutions on all aspects of key crop production.
- Investigate and manage complaints/claims to minimise financial loss (first line of contact for Syngenta).
- Develop the competence, motivation and commitment of Dealers and Agents through effective training, promotion, and sales support aids.
- Keep abreast of market, trade and competitor activity in order to revise strategies to meet changing requirements.
- Ensure market information accuracy in iPlan for allocated crops.
Qualifications
Knowledge, Skills & Experience
Critical Knowledge
- The role requires a high focus on building and managing relationships, motivating others and delivery of targets.
Critical Skills
- Strong leadership and team working skills.
- Effective communicator, fully bilingual, well-developed skills of persuasion.
- Resilient to pressure.
Critical Experience
- Good understanding of the business, key account management, the market and how to add customer value.
- Practical experience of developing and implementing sales strategies and plans.
- Knowledge of key financial and marketing concepts and principles.
- Sound business acumen and negotiating ability.
- Broad technical know-how of crops, products and farming practices. (Approximately three years’ experience).
Critical success factors & key challenges
Remit – (Area of Competence)
- Adopt and implement Go to Market strategy – assist with training of channel.
- Accountable for sales forecasting / planning for Key Dealers in region.
- Ensure implementation of related campaigns.
- Lead sales and any other interactions with relevant dealerships.
- Support agents with technical and commercial information in order to achieve sales targets.
- Gather market intelligence.
- Handling of product complaints.
- Dealer strategy.
- Identify new opportunities and gaps.
Interface – (boundary linking two systems)
- Area Sales Manager
- Relevant Dealerships and Agents
- Supply Chain
- Customer Marketing
- Commercial Operations
- Influencers
Competencies
Set Direction: Set strategy. Encourage innovation.
Communicative: Communicate effectively. Ability to step back and analyse new scenarios. Listen and inform regularly, timely and in an appropriate way.
Results-Driven: Know the business. Inspire commitment. Display drive. Achieve goals. Be decisive. Meet goals, follow up systematically. Record an issue, analyse and propose corrective actions.
Create Edge: Focus energy. Lead change. Motivate team. Build trust. Ability to convince and to motivate people. Committed, open, respect deadlines.
Liberate Potential: Develop others. Leverage diversity. Develop self. Promote teamwork.
Other Behaviours Critical for the Role: To be able to represent the company in front of potential and existing customers.
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