IT Internal Sales Assitant

3 weeks ago

Port Elizabeth, South Africa Staff Unlimited Recruitment Full time

Financial

  • Analysis of reporting to ensure billing and costs have been accurately recorded.
  • Review of the weekly debtors outstanding list to ensure issues are dealt with in a timely manner.
  • Regular review of stock report to ensure billing is done on time.
  • Timely receipting of stock (all types) to minimise cost accruals at month-end.
  • Review of open sales order and purchase order listing to ensure it reflects only open and valid orders.
  • As part of the team, the Sales support will fulfil, process orders from customers, own the end-to-end process from order receipt (Email orders) until delivery to customers with subsequent entry to systems and reporting.
  • Proactive management of the Back Order report

Customer Experience/Satisfaction

  • Work closely with the sales team around product suitability and service delivery expectations.
  • Support sales efforts with in-depth product and business knowledge
  • Maintain a thorough knowledge of the company’s products and service offerings and methodologies.
  • Work with the post-sales team in handing over any pre-sales efforts
  • Represent the company in a professional manner and build good relationships with vendors/clients to the company’s benefit.
  • Produce detailed costings for customers and ensuring the contract is profitable.
  • Comfortable making calls, working with channel partners, generating interest, qualifying prospects, and closing sales.

Technical knowledge / Experience

  • Collate customer purchase order/requirements and costings (on approval)
  • Issue of quotes to clients using order entry system
  • Create financial system instruction (convert from quote) to Logistics.
  • Manage financial system dashboard (PO/receipt/Invoice/POD) and requesting invoicing to client.
  • Implement administration methodologies on larger deals.
  • Reconcile client purchase order through sales cycle to fulfilment on verification of POD

Compliance and Internal Process

  • ·Understand applicable company policies and processes.
  • · Apply the delegation of authority when conducting transactions.
  • · Maintain ethical behaviour in interactions with all stakeholders

Required Qualification

  • Relevant IT Degree
  • National Diploma in Business Administration/ Commerce related National Diploma/ Bachelor’s Degree in Business related field

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