Conversational AI Technical Lead

4 weeks ago

Johannesburg, South Africa Level-Up Full time

Overview:

As a Conversational AI Technical Lead, you will play a pivotal role as a trusted partner to our clients enterprise customers, leading conversational AI projects with excellence. Working closely with our Conversational AI R&D team and our clients, you will ensure seamless integrations and implementation of our technologies to the highest standards. You will oversee a range of customer integrations, from wide-scale environments to bespoke solutions, and provide invaluable guidance to our internal R&D teams to meet all customer requirements effectively.

Responsibilities:

  • Lead the delivery of large-scale conversational AI projects, ensuring successful implementation and integration.
  • Collaborate with cross-functional teams to develop well-engineered, tested, and documented software libraries and applications using Java 8, Linux, and MySQL.
  • Provide architectural designs and guidance to engineers for implementing use cases.
  • Manage code promotion through all environments and provide weekly release notes to clients.
  • Develop shell scripts to assist engineers in log error analysis across multiple nodes.
  • Act as the central coordinator for all technical aspects of the project, serving as the primary interface between global Conversational AI teams and the client.
  • Run client configuration and integration streams with on-site teams, coordinating with global Conversational AI teams to address client requirements.
  • Support global SIA and Conversational AI teams by collaborating with client IT teams.
  • Gather client training requirements for post-rollout platform operation and facilitate client capability building.
  • Translate use cases into robust requirements prior to each sprint, focusing on value maximization and leveraging Conversational AI technology strengths.
  • Document deployment conclusions and set the general direction for subsequent work streams.
  • Prepare training materials for client capability building and platform usability, administering web-based and instructor-led training sessions.
  • Continuously track client expectations across all applicable work streams throughout the project lifecycle and operations.
  • Monitor and report on CSAT, MTTD, velocity, and delivered business value to achieve project objectives.

Qualifications:

  • 4-6 years of experience leading and implementing software or virtual infrastructure projects.
  • Proficiency in Java/Groovy, Linux, and MySQL is essential.
  • Strong problem-solving skills with the ability to address complex technical challenges using solution/design thinking.
  • Demonstrated leadership capabilities with experience managing daily work efforts and mitigating risks effectively.
  • End-to-end technical experience in design, engineering, testing, DevOps, and support.
  • Excellent communication skills with the ability to convey technical concepts to both technical and non-technical audiences.
  • Proficiency in creating and delivering stakeholder reports and client-facing documents.
  • Fluent in written and spoken English.

  • Conversational AI Technical Lead

    2 weeks ago

    Johannesburg, Gauteng, South Africa Level-Up Full time

    Overview:Looking to take on the role of a Conversational AI Technical Lead? Your main gig will be partnering up with enterprise clients to lead top-notch conversational AI projects. Teaming up with our Conversational AI R&D squad and clients, you'll be ensuring smooth integrations of our tech to the max. You'll be supervising a variety of customer...

  • Conversational Ai B2B Start-up Lead Generation

    2 weeks ago

    Johannesburg, Gauteng, South Africa Elloe Inc. Full time

    About Elloe:Elloe is a cutting-edge conversational AI platform that helps brands quickly connect their customers with the right products and services. We are providing solutions to simplify customer interaction and drive an intuitive conversation between the customer and the brand.About you:About the Role Developing and implementing lead generation...

  • Conversational AI Solutions Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Level-Up Full time

    Overview: We are seeking a dynamic Conversational AI Solutions Manager to lead and coordinate all efforts aimed at ensuring client success and driving increased adoption of our conversational AI technologies and services. The ideal candidate will possess a unique blend of customer-facing and technical expertise, enabling them to engage with top-tier...

  • Conversational AI Solutions Manager

    4 weeks ago

    Johannesburg, South Africa Level-Up Full time

    Overview: We are seeking a dynamic Conversational AI Solutions Manager to lead and coordinate all efforts aimed at ensuring client success and driving increased adoption of our conversational AI technologies and services. The ideal candidate will possess a unique blend of customer-facing and technical expertise, enabling them to engage with top-tier...

  • Ai Development Manager

    4 weeks ago

    Johannesburg, South Africa UNAMANI AI Full time

    **About the job** **About Us** Unamani AI is an AI Think Tank and Consultancy at the forefront of integrating cutting-edge AI technologies into practical business solutions. Our proprietary set of AI tools and machine learning models is transforming the consulting industry, and we are looking for a visionary **AI Development Manager** to propel us...

  • Ai Development Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa UNAMANI AI Full time

    About the jobAbout UsUnamani AI is an AI Think Tank and Consultancy at the forefront of integrating cutting-edge AI technologies into practical business solutions. Our proprietary set of AI tools and machine learning models is transforming the consulting industry, and we are looking for a visionary AI Development Manager to propel us further.The RoleKey...

  • Conversational Experience Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa Level-Up Full time

    Overview: You will play a pivotal role in shaping the collaboration between humans and machines, leading the charge toward a digital-human hybrid future with Conversational AI. With their industry-leading AI solutions, we empower companies worldwide to foster deeper human connections with their customers, employees, suppliers, and partners. Your mission will...

  • Conversational Experience Architect

    4 weeks ago

    Johannesburg, South Africa Level-Up Full time

    Overview: You will play a pivotal role in shaping the collaboration between humans and machines, leading the charge toward a digital-human hybrid future with Conversational AI. With their industry-leading AI solutions, we empower companies worldwide to foster deeper human connections with their customers, employees, suppliers, and partners. Your mission...

  • Ai Prompting Specialist

    2 weeks ago

    Johannesburg, South Africa Maximum Group Full time

    **Job Summary**: As an AI Prompting Specialist, you will be responsible for crafting effective prompts that elicit accurate, relevant, and high-quality responses from AI systems. Your role will involve a deep understanding of AI behavior, language nuances, and user intent to optimize interactions between humans and AI. **Key Responsibilities**: - Design...

  • Ai Prompting Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Maximum Group Full time

    Job Summary:As an AI Prompting Specialist, you will be responsible for crafting effective prompts that elicit accurate, relevant, and high-quality responses from AI systems. Your role will involve a deep understanding of AI behavior, language nuances, and user intent to optimize interactions between humans and AI.Key Responsibilities: Design and develop...

  • Technical Lead

    2 months ago

    Johannesburg, South Africa Bristow Talent Full time

    **Job Title: Technical Lead - Business Innovations** **Location: Onsite, Rosebank** **Employment Type: Full-time** **Salary: Market related and dependant on experience** **Overview**: The Technical Lead - Business Innovations, A Mid-Senior Level full-stack developer (Senior Engineer). This individual will drive technological innovation across the...

  • Content Creator

    2 weeks ago

    Johannesburg, South Africa UNAMANI AI Full time

    **Position: AI Content Creator** **About Unamani** Unamani AI is an AI Think Tank and Consultancy at the forefront of integrating cutting-edge AI technologies into practical business solutions. Our proprietary set of AI tools and machine learning models is transforming the consulting industry, and we are looking for a visionary **AI Content Creator** to...

  • Artificial Intelligence

    4 weeks ago

    Johannesburg, South Africa Network Recruitment Full time

    Job Description: The AI Analyst role is pivotal in leading the advancement and integration of innovative AI solutions within the company's local and international operational environments. This position is focused on harnessing state-of-the-art technologies including Generative AI, Large Language Models (LLMs), Natural Language Processing (NLP),...

  • Content Creator

    2 weeks ago

    Johannesburg, Gauteng, South Africa UNAMANI AI Full time

    Position: AI Content CreatorAbout UnamaniUnamani AI is an AI Think Tank and Consultancy at the forefront of integrating cutting-edge AI technologies into practical business solutions. Our proprietary set of AI tools and machine learning models is transforming the consulting industry, and we are looking for a visionary AI Content Creator to propel us...

  • Cloud Solution Architect

    4 weeks ago

    Johannesburg, South Africa Microsoft Full time

    Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...

  • Technical Lead

    2 weeks ago

    Johannesburg, Gauteng, South Africa Bristow Talent Full time

    Job Title: Technical Lead - Business InnovationsLocation: Onsite, RosebankEmployment Type: Full-timeSalary: Market related and dependant on experienceOverview:The Technical Lead - Business Innovations, A Mid-Senior Level full-stack developer (Senior Engineer). This individual will drive technological innovation across the organization, with technical...

  • Research Intern

    4 weeks ago

    Johannesburg, South Africa UNAMANI AI Full time

    **AI Research Intern (PhD)** **Who we are** Unamani AI is an AI Think Tank and Consultancy at the forefront of integrating cutting-edge AI technologies into practical business solutions. Our proprietary set of AI tools and machine learning models is transforming the consulting industry, and we are looking for a visionary **AI Research Intern (PhD)** to...

  • Technology Specialists Azure Ai Services/azure Open

    3 weeks ago

    Johannesburg, South Africa Microsoft Full time

    This role sits in our Global Black Belt (GBB) organization, which is a team of highly specialized and technical professionals within our Microsoft Customer & Partner Solutions organization (MCAPS) who work with customers to enable some of the most complex and innovative solutions, providing differentiated technical leadership and guidance along the way. The...

  • Ai Expert

    3 weeks ago

    Johannesburg, South Africa EmpireOne Full time

    Job Title: AI Expert **Responsibilities**: - Develop and implement cutting-edge artificial intelligence algorithms, models, and systems to address complex business problems. - Collaborate with cross-functional teams to identify AI opportunities, design solutions, and integrate AI technology into existing systems. - Conduct research on emerging AI trends...

  • Research Intern

    2 weeks ago

    Johannesburg, Gauteng, South Africa UNAMANI AI Full time

    AI Research Intern (PhD)Who we areUnamani AI is an AI Think Tank and Consultancy at the forefront of integrating cutting-edge AI technologies into practical business solutions. Our proprietary set of AI tools and machine learning models is transforming the consulting industry, and we are looking for a visionary AI Research Intern (PhD) to propel us...