Project Support Consultant

2 months ago

Cape Town, South Africa Fusion Software Full time


About Us;

Fusion Software is a South African based software, web, and app solutions provider. We have been operating since 2002 and currently have around 15,000 users on our platform. We offer CRM, Sales, Projects, Timesheets, Stock, Manufacturing, Accounts and HR solutions to name a few, and we deploy combinations of these modules in order to answer a clients specific business needs. In short, any business of any size can benefit from our solutions whether it's a start-up or a corporate, with the ability to adapt your solution to fit ever changing industries.


Role and Responsibilities of Project Support Consultant:


  • Manages client satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
  • Ensures effective, stakeholder management, team coordination, risk mitigation, and quality assurance.
  • Support project team members with tasks you assign them.
  • Configuration of Fusion Software’s application platforms.
  • Provide training to clients on Fusion Software systems.
  • Potential Travel to clients within the country if required.

Knowledge, Skills and Attributes:

  • Strong project management skills, including the ability to plan, and organize
  • Ability to establish strong relationships with internal stakeholders and external clients.
  • Excellent client-centricity skills and ability to work at client sites.
  • Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
  • Excellent written, verbal communication skills and organizational skills
  • Excellent team-building skills and ability to work in high-pressure environments.
  • Ability to manage urgent asks simultaneously.
  • Good business acumen and commercial skills
  • Collaborative, passionate, strong initiative, self-driven with a commitment to succeed.
  • Decisive with good attention to detail ability
  • Works on problems of moderate scope, often varied and non-routine where analysis requires a review of a variety of factors.
  • Focuses on providing standard professional advice and creating initial analysis for review.
  • Strong verbal, written,

Required Experience:

  • Moderate level of consulting on ERP/CRM software systems experience preferably in a multinational professional services environment
  • Moderate level client engagement experience
  • Demonstrated understanding of the project life cycle
  • Moderate level experience managing expectations of clients

Advantages:

  • 1-3 Years working experience in a Software support or implementation environment.

Academic Qualifications and Certifications:

Project Management degree or equivalent with a moderate level of related experience

Job Level: Junior

Salary Range: R10,000 - R20,000


  • Project Coordinator

    3 months ago

    Cape Town, South Africa Project Management Connection Full time

    **Output / Deliverables Measurement/S** **Financial Administration** - Assist in Managing programme budget & costs by updating the programme budget and execute monthly cost & projection reporting - Coordinate PPO time capturing by ensuring that all relevant resources has booked their monthly time on PPO before month-end closure. - Manage account payments...

  • Project Support Specialist

    1 week ago

    Cape Town, Western Cape, South Africa Fusion Software Full time

    About UsFusion Software is a leading provider of software solutions, serving a diverse range of businesses across South Africa. With over 15,000 users on our platform, we offer a comprehensive suite of solutions, including CRM, Sales, Projects, Timesheets, Stock, Manufacturing, Accounts, and HR. Our expertise lies in tailoring our solutions to meet the...

  • Project Administrator

    3 months ago

    Cape Town, South Africa Project Management Connection Full time

    **Job Details Overview** **Position Description**: - The Project Administrator is required to assist the Head of the PMO in implementing agile standards in order to drive timeous delivery to fruition. The incumbent will be required to support project managers who deliver on average three projects at a time. The role includes scheduling meetings, taking...

  • Project Manager

    4 months ago

    Cape Town, South Africa Project Management Connection Full time

    **Main Purpose of the Job** The management of projects to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales, and quality. **Role Responsibilities** - Coordinate and integrate activities across multiple functional lines - Ensure timely and effective communication with the...

  • Project Management Administrator

    2 months ago

    Cape Town, South Africa Project Management Connection Full time

    Responsibilities:Responsible for the provision of support and guidance on project management processes, procedures, tools and techniques to programme managers, project managers and their teams. Support includes the use of project management software, the development, production and maintenance of plans (including time, resource, cost and exception plans),...

  • Project Coordinator

    2 months ago

    Cape Town, South Africa Project Management Connection Full time

    Financial Administration:Assist in Managing programme budget & costs by updating the programme budget and execute monthly cost & projection reportingCoordinate PPO time capturing by ensuring that all relevant resources has booked their monthly time on PPO before month-end closure.Manage account payments for various vendors.Create and manage Purchase Orders...

  • Project Management Administrator

    4 months ago

    Cape Town, South Africa Project Management Connection Full time

    **About**: Project Management Administrator to support the company’s business area with security related projects. Experience with the PPO tool is a strong requirement. **Responsibilities**: - Responsible for the provision of support and guidance on project management processes, procedures, tools and techniques to programme managers, project managers and...

  • Servicenow Project Manager

    3 months ago

    Cape Town, South Africa The Project Foundry Full time

    **We are looking for an experienced Project Manager to join our team. This role requires experience dealing with clients and managing ServiceNow implementations in a fast-paced and innovative environment.** The Project Foundry has substantially grown its portfolio of blue-chip clients across the finance and technology, telecoms, and life-sciences sectors....

  • Training Support Consultant

    4 months ago

    Cape Town, South Africa Emporium Human Capital Full time

    Training Support Consultant (POS 24009)Somerset WestR 20 000 to R 23 000 per monthRequirements:Training or consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support experience...

  • Training & Support Consultant

    2 months ago

    Cape Town, South Africa Emporium Human Capital Full time

    Training Support Consultant (POS 24081)Somerset WestR 18 000 to R 23 000 per monthRequirements:Training or consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support experience...

  • Senior Technical Project Manager

    3 months ago

    Cape Town, South Africa Project Management Connection Full time

    **Main Purpose**: The Technical Project Manager is responsible for the delivery of high-quality technical solutions for a deployment project in South Africa/Western Cape. This role will coordinate the technical project activities for these functional streams starting from pursuit/estimation to deployment/Hypercare and liaise with the other project streams to...

  • Training & Support Consultant

    2 months ago

    Cape Town, South Africa Emporium Full time

    Training Support Consultant (POS 24081)Somerset WestR 18 000 to R 23 000 per monthRequirements:Training or consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support experience...

  • Training & Support Consultant

    2 months ago

    Cape Town, South Africa Emporium Full time

    Training Support Consultant (POS 24081)Somerset WestR 18 000 to R 23 000 per monthRequirements:Training or consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support experience...

  • Training Support Consultant

    4 months ago

    Cape Town, South Africa Emporium Full time

    Training Support Consultant (POS 24009)Somerset WestR 20 000 to R 23 000 per monthRequirements:Training or consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support...

  • Training Support Consultant

    4 months ago

    Cape Town, South Africa Emporium Full time

    Training Support Consultant (POS 24009)Somerset WestR 20 000 to R 23 000 per monthRequirements:Training or consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support...

  • Senior Project Manager

    3 months ago

    Cape Town, South Africa Project Management Connection Full time

    **Output/Core Tasks**: - Facilitate process for Business Case development and approval - Ensure alignment between approved Business Case & project delivery - Define & manage the project in accordance with the Project Management methodology, governance & standards - Accountable for resource contracting and optimal utilisation - Effective Risk, Issue,...

  • Project Support

    5 months ago

    Cape Town, South Africa Enermech Full time

    Come join a global growing Company! - Based in Cape Town - South Africa **We are?** A leading specialist engineering services company delivering integrated solutions for complex energy and infrastructure projects and operating assets. Our business is built on the belief that our people are what make EnerMech excellent. When we are thriving globally it’s...

  • Senior Technical Project Manager

    3 months ago

    Cape Town, South Africa Project Management Connection Full time

    **Main Purpose**: The Technical Project Manager is responsible for the delivery of high-quality technical solutions for a deployment project in South Africa/Western Cape. This role will coordinate the technical project activities for these functional streams starting from pursuit/estimation to deployment/Hypercare and liaise with the other project streams to...

  • Support Consultant

    5 months ago

    Cape Town, South Africa Ditto Hire Full time

    Join the future of work!Ditto Hire is a technology company offering staffing firms and hiring managers best-in-class recruitment software to help them find, manage, market and place top candidates. We are currently looking for a Support Consultant to help us service growing our customer base. If you are ready to go to the moon, Ditto Hire is the company to...

  • Internal Management Business Consultant

    3 months ago

    Cape Town, South Africa Project Management Connection Full time

    **Job Detail**: The Company’s division has a new position available for an Internal Management / Business consultant to implement artificial intelligence decision objects into new and existing business processes. This position will be based in Cape Town, Bellville and remote working is acceptable. The position reports to the Automation Team Leader. - The...