Regional Trainer
16 hours ago
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Minimum Requirements:
- Up to 2 years’ experience in a similar role or Cash Centre experience.
- Own transport required
- Knowledge of all processing and capturing platforms within Cash Centres
- Knowledge of the operating and daily preventative maintenance of Cash Centre equipment i.e. Julongs / GPT’s etc.
- Knowledge of the Cash Centre operations
Key Performance Areas: (not totally inclusive):
- All new appointments must be trained on site by the Regional Trainer i.e., Tellers / Supervisors and Cash Centre Managers
- Refresher training with all tellers monthly
- Refresher training with all Supervisors monthly
- Refresher training with each branch Cash Centre Managers
- Audit requirements and implementation of all necessary files and documents – ongoing project
- Information on all and any updates on processing platforms to be formalised and communicated to all branches
- Training registers per staff member to be in place for audit purposes
- Portfolio of evidence for each employee per branch to be in place for audit and record purposes
- Maintain head office liaison with regards to daily reporting
- Cash Centre queries and requirements
- Ensure the adherence to all standard operating guidelines within Cash Centres
- Reconciliation and balancing
- Ensure that laid-down procedures regarding the handling and movement of cash are adhered to
- Accurate record keeping within the Centre
- Subordinate effectiveness, motivation and teamwork
- Laid-down risk control and security procedures always adhered to
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