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People and Culture HR Officer
2 weeks ago
- Application Deadline: 7 November 2025
- Job Location: Cape Town, Western Cape
- Job Title: People and Culture HR Officer
- Education Level: Diploma
- Job Level: Intermediate
- Minimum Experience: 3 - 5 Years
Looking to make a meaningful impact in a people-focused HR role supporting UK operations? An international NGO, with offices located at the Cape Town Waterfront, is seeking a People & Culture HR Officer to support day-to-day HR operations in collaboration with its UK team.
You will be responsible for managing HR documentation, coordinating payroll changes, and contributing to a positive and well-organised workplace environment.
A solid foundation in HR best practices, along with a proactive, reliable, and professional approach, is essential. This is a fantastic opportunity to grow your HR career while making a real difference in a values-driven, international organisation.
Minimum Requirements:
- Matric, or similar qualification
- A relevant diploma or degree in Human Resources, Industrial Psychology, or a related field is a bonus
- A minimum of 3 years' experience in a similar HR role
- Knowledge of South African Labour Law
- Knowledge of UK Law – Advantageous
- A genuine empathy and strong interpersonal skills, with a commitment to building a positive and supportive workplace culture
- Experience with cross-cultural collaboration is also an advantage
- Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely to all levels of the organisation
- Hybrid working – 2 days in office, 3 days remote | Hours: 09:00 – 17:30
Duties and Responsibilities:
- Act as the first point of contact for employee and manager queries, providing frontline HR advice on a wide range of topics, including performance management, disciplinary matters, grievances, and conflict resolution
- Ensure all HR practices, policies, and procedures comply with South African labour law
- Conducting an annual review of employee benefits and reviewing policies to ensure they are current and legally compliant
- Recruitment and Onboarding
- Manage the end-to-end recruitment process, from drafting job ads and supporting the selection process to preparing employment contracts and supporting induction plans
- Responsible for mandatory onboarding, including safeguarding and cybersecurity training
- Data and Systems Management
- Gather employee analytics for initial review and assist in collecting feedback for system items
- Managing the company HRIS programmes
- Draft internal communications and manage culture-building activities like sending out birthday cards and shoutouts
- You will also assist in scheduling deep-dive surveys and collecting feedback from teams
- Administrative and Executive Support
- Provide comprehensive administrative support to the People Partner and CEO, including efficient diary management, scheduling meetings, preparing agendas, and drafting correspondence.
- Compliance and Safety: Oversee all cybersecurity policies and ensure staff right-to-work and DBS compliance
- Salary and Benefits: Assist with the annual salary benchmarking and annual employee benefits review