IT Systems Analyst

1 week ago

Paardeneiland Western Cape, South Africa Espresso Bakery Full time R300 000 - R420 000 per year

Job Title: IT Systems Analyst & Support Specialist

Location: Cape Town

Reports to: Managing Director

Remuneration: Competitive, based on experience

About the Role

Our industrial bakery is looking for a practical, people-focused IT Systems Analyst & Support Lead to take ownership of our technology landscape — from the PCs, printers, and network that keep our team moving, to the systems that drive our manufacturing, distribution, and sales operations.

This is a hands-on role in a high-volume, fast-paced bakery environment — not a corporate desk job. You'll be the go-to person who keeps our systems reliable, our users supported, and our digital tools evolving as we grow.

What You'll Be Doing

  • Maintain and support our IT infrastructure — PCs, mobile devices, network, label printers, and related software.
  • Manage and improve business systems including our accounting/ERP system, production planning and tracking tools, customer ordering integrations, and website.
  • Help automate and simplify processes across departments to reduce friction, prevent errors, and make people's jobs easier.
  • Work closely with management and frontline teams to identify issues, listen, observe, and turn insights into practical system improvements.
  • Collaborate on projects that move us toward a more data-driven operation — ultimately building toward a real-time digital twin of our bakery.

Who You Are

  • A curious and resourceful technician who enjoys solving problems and helping people.
  • Comfortable working in a busy factory setting with a wide range of users.
  • Experienced with IT systems support, networking, automation platforms, and business software.
  • Someone who learns by doing, listening, and collaborating — not just following checklists.
  • Excited by the idea of building systems that help a small, passionate company run smarter and serve customers better.

If you love variety, thrive in a team environment, and want to be part of a growing bakery that values innovation and people equally, we'd love to meet you.

Job Types: Full-time, Permanent

Pay: R25 000,00 - R35 000,00 per month

Education:

  • Diploma (Required)

Work Location: In person

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