Business Development Manager

Job Title: Business Development Manager

Location: Durban, South Africa

Reports to: CEO

Department: Sales & Marketing

About Us:

We are leaders in delivering high-quality solutions in the furniture industry. Our focus is on growth, innovation, and providing exceptional customer experiences. We're looking for a Business Development Manager who can contribute to our continued success, driving strategic growth, managing key relationships, and leading the sales team. If you're experienced, driven, and passionate about business development, we want to hear from you

Key Responsibilities:

As the Business Development Manager, you will be a key player in shaping the company's success by managing key client relationships, driving sales, and executing strategic initiatives. Your responsibilities will include:

Market Analysis & Intelligence:

• Conduct in-depth market reviews and identify trends and opportunities.
• Analyse sales reports and budgets to track progress and revenue growth. Sales & Business Growth:
• Drive sales to achieve and exceed company targets.
• Develop strategies to attract new customers and retain existing ones.
• Manage key customer accounts and ensure a smooth sales process from lead to closing.
• Oversee the order pipeline and ensure sales performance meets targets. Client Engagement & Relationship Management:
• Build and maintain relationships with clients, identifying their needs and proposing solutions.
• Lead the preparation of quotes, proposals, and contracts for clients.
• Travel to key client locations across Durban, Cape Town, and Johannesburg to ensure customer satisfaction and strengthen relationships. Leadership & Team Management:
• Lead and mentor the sales team, ensuring they are motivated, focused, and meeting their goals.
• Provide training and development opportunities to help team members enhance their skills.
• Ensure compliance with company processes, policies, and sales protocols. Operational & Strategic Oversight:
• Oversee online sales, marketing campaigns, and new sales initiatives.
• Resolve customer complaints and manage overdue payments and credit requests.
• Assist with product development, pricing, and the production process. Administration & Reporting:
• Manage all administrative tasks, including preparing reports, meeting minutes, and expense claims.
• Maintain detailed customer records and regularly update the CEO on sales forecasts, performance, and market conditions. Customer Service & Retention:
• Maintain high levels of customer satisfaction through proactive engagement and addressing issues promptly.
• Ensure customer retention by offering personalized solutions and service.

What We're Looking For:

We are looking for a Business Development Manager who is:

• Experienced in the furniture industry with a strong understanding of market trends and customer needs.
• Proven in driving business growth, achieving sales targets, and managing client accounts.
• Excellent communicator with the ability to build relationships with clients and internal teams.
• A natural leader with the ability to motivate and manage a team effectively.
• Organized with strong time-management skills and the ability to manage multiple projects.
• Honest, reliable, and hardworking, with a focus on results and customer satisfaction.
• Computer literate, with proficiency in using software tools, including Microsoft Office Suite, and Repsly software.

Additionally, you will need:

• A valid driver's license and a reliable, roadworthy vehicle
• Travel within Durban, Cape Town, and Johannesburg.
• A passion for delivering excellent customer service and achieving business growth.
• Train instore sale staff

Qualifications & Experience:

• Minimum 4 years of experience in business development, sales, or related roles, preferably in the furniture industry.
• Proven ability to manage and grow client relationships.
• Experience in sales forecasting, budgeting, and market analysis.
• Strong knowledge of software, Microsoft Office Suite, and other sales-related software tools.
• Previous leadership or team management experience.
• Ability to train sale staff and deliver strong Product knowledge.
• Ability to initiate and close sales and be able to train sale staff to do the same.

Why Join Us?

· Competitive salary

· Career growth opportunities within a fast-paced, growing company.

· Supportive, collaborative work environment focused on innovation and success.

· Travel opportunities to engage with clients and attend industry events.

How to Apply:

If you are an experienced, driven professional with a passion for business development and growth, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you're a great fit for the role via

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Work Location: In person