Crew Resource Management

3 days ago

Johannesburg, Gauteng, South Africa FlySafair Full time R120 000 - R180 000 per year
  • Conduct CRM training both online and/or in person;
  • Deliver initial and recurrent CRM training to FlySafair employees;
  • Conduct scenario-based learning using real-life case studies and simulations;
  • Adapt delivery style to suit different roles and levels of experience;
  • Assist in the development of annual CRM refresher courses;
  • Ensure training content aligns with regulatory standards (e.g. ICAO, CAA);
  • Tailor CRM modules to reflect organisational needs, safety trends, and human factors data;
  • Integrate feedback and lessons learned from incident reports and safety audits;
  • Provide classroom feedback on interpersonal and decision-making skills;
  • Document training outcomes and identify individuals needing additional support;
  • Promote a safety culture, positive moral and crew cooperation throughout the organisation;
  • Act as a liaison between operational teams and safety/training departments;
  • Identify CRM-related issues from flight operations and feed insights back into the training department and management;
  • Maintain accurate training records to ensure compliance with aviation authorities;
  • Participate in train-the-trainer programmes and stay up to date on CRM best practices and emerging human factors research;
  • Attend standardisation meetings to align with other instructors and quality assurance teams;
  • Facilitate or participate in debriefs after incidents or safety events involving CRM breakdowns;
  • Offer coaching or targeted interventions if CRM skills are identified as contributing factors;
  • Assist with any CRM related duties.
  • Grade 12 or Equivalent (Essential);
  • Commercial Pilots License or higher (Essential);
  • Must have either held an instructors rating or completed a train the trainer course (Essential);
  • Previous experience in Human Factors training (Advantageous);
  • Willingness to work overtime/extended hours when required;
  • Suitable Wi-Fi connectivity to allow for online training, even during periods of load shedding;
  • Proficient in the use of Microsoft Office (Word, PowerPoint and Outlook);
  • Excellent knowledge of company policies and procedures, specifically relating to Flight Ops;
  • Knowledge of how human performance, limitations, and behaviour affect safety;
  • Understanding risk management, error management, and threat mitigation;
  • Excellent CRM skills, which includes communication, leadership, decision-making, teamwork, and situational awareness.

Personal Attributes

  • Professional;
  • Integrity;
  • Ability to work independently and be a self-starter;
  • High level of rule following and the ability to promote adherence to policies and procedures;
  • A positive attitude towards work;
  • Empathy and emotional;
  • Intelligence;
  • Authority with approachability;
  • Patience;
  • Cultivate a positive company culture;
  • Strong communication skills;
  • Proven ability to conduct training in person and online;
  • Excellent attention to detail;
  • Immaculate time keeping.

Application Guideline

  • Email applications will not be accepted;
  • Preference will be given to members of under-represented designated groups;
  • Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.

FlySafair Reserves The Right

  • Not to proceed with this vacancy;
  • To appoint the selected candidates based on its operational requirements.

Closing Date: 31 October 2025

LH

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