Guest Experience Hostess

2 days ago

Paarl, Western Cape, South Africa MyCareerCraft Full time R200 000 - R250 000 per year


An exclusive wine estate in Cape Winelands area is seeking a Guest Experience Hostess to join their front-of-house team on a fixed-term seasonal contract. The successful candidate will be the welcoming face of the venue, ensuring every guest enjoys a warm reception and a memorable  dining experience.

Requirements

  • Grade 12;

  • hospitality-related qualification i

  • 2-3 years of previous experience in a similar hostess or front-of-house role, preferably in a premium or fine-dining setting.

  • Strong knowledge of restaurant service standards and guest etiquette.

  • Familiarity with reservation systems and seating management.

  • Excellent verbal communication and interpersonal skills.

  • Professional, well-groomed, and confident in engaging with high-profile guests.

  • Team-oriented with good organizational skills and attention to detail.

  • Able to stand and walk for extended periods.

  • Willingness to work shifts, weekends, and public holidays.

  • Positive attitude, flexibility, and a calm approach under pressure.

Key Responsibilities

  • Warmly welcome and seat guests in the  lounge or restaurant area.

  • Manage reservations and maintain accurate records of bookings and walk-ins.

  • Present menus and introduce guests to their waiter or waitress.

  • Coordinate seating with the service team to ensure smooth table turnover.

  • Assist with guest inquiries both in person and over the phone.

  • Maintain a neat and organized hostess desk at all times.

  • Support guests with special needs or requests, such as families with children or elderly patrons.

  • Greet guests on departure and thank them for visiting.

  • Provide assistance to wait staff when required.

#mycareercraft #mycareercraftjobs #jobsmycareercraft #hostessjobs #hospitalityjobs #jobscapetown #jobswinelands 


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