Build-a-bear Paarl

1 week ago

Paarl, South Africa Toy Kingdom Pty Ltd Full time

**VACANCY - EXTERNAL ADVERT**

**Location: Build-A-Bear Paarl**

**Position**:Permanent Shop Assistant/Bear Builder

**Type**:Permanent/Full time

**Experience**:Sales/Retail

Bear Builder associates are fun, genuine, and team-oriented individuals who contribute to store sales and Guest satisfaction goals by providing individual and groups of Guests a unique and memorable “WOW” experience. Providing this experience includes, but is not limited to, assisting with choosing, stuffing, dressing, naming, and purchasing their new furry friends, while maintaining store visual and housekeeping standards.

**Key Deliverables**:

- Provide a personalized, enjoyable, and memorable experience for Guests of all ages
- Invite potential Guests to come in and learn about our store.
- Promptly welcome and greet all Guests with a smile.
- Engage Guests in conversation through open-ended questions and assess reason for visit. Utilize this information to help Guests find the perfect product and convert those “just looking” into a sale Inform Guests of all current promotions and point out our newest product.
- Explain the Build-A-Bear Workshop process and assist Guests in choosing, stuffing, dressing, naming, and taking home (purchasing) a new furry friend.
- Contribute to total store results by recommending items to maximize sales and enhance the Guest’s experience.
- Ensure Guests are aware that we offer parties for all ages and all occasions.
- Support our company party commitments by delivering a great party experience.
- Knowledge of workshop sales goals, Guest satisfaction expectations, and promotional objectives.
- Maintain visual and housekeeping standards to create the brand experience unique to Build-A-Bear Workshop.
- Follow all company policies and procedures including Cash Management, Attendance, and Store Security.
- All other tasks as may be assigned by store management.

**Qualifications and Core Competencies**:

- Grade 12 or Equivalent certificate
- 1-2 years relevant experience advantageous
- Ability to problem solve
- Confidence to deal with customers
- Have consistently delivered results above industry norms.

**Please include the following when applying**:

- Updated CV’s
- Senior Certificate
- **Closing Date: Tuesday, 25th February 2025**_

**Job Type**: Permanent

**Experience**:

- Retail: 1 year (required)

**Location**:

- Paarl, Western Cape (required)

Work Location: In person

Application Deadline: 2025/02/25

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