Guesthouse Manager

You will be responsible but not limited to:
Professionally and warmly welcome and host guests

Assisting with reservations, check-ins, and check-outs

Managing guest relations and addressing inquiries or complaints professionally

Ensure guest satisfaction

Supervising housekeeping standards and ensuring the property is impeccably maintained

Coordinating staff schedules and overseeing daily duties

Supervise staff: scheduling, training, and motivation

Daily inspection of rooms and facilities to ensure cleanliness and quality

Liaise with service providers for maintenance and repairs

Assisting with stock control and supplier coordination

Basic financial management: receiving payments, bank deposits, petty cash

Recordkeeping and administration (procurement, inventory, cash flow, invoicing)

Emergency contact and handling any urgent situations

**Education**:
Matric

Hospitality Qualification
Previous experience in hospitality or a similar role (4 - 5 years preferred)

Computer Literate MS Office (Word, Excel, PowerPoint, Outlook)
Own transport is advantageous

**Skills**:
A passion for exceptional guest experience and a drive to deliver memorable moments

Discreet and confidential with guest information

Strong leadership skills with a proven ability to manage staff and stock

Strong organizational and multitasking abilities
Excellent communication and interpersonal skills

Professional, neat, and reliable

Energetic and proactive

Strong time management and attention to detail

**Job Types**: Full-time, Permanent

Pay: R15 000,00 - R20 000,00 per month

Work Location: In person