Workshop Manager

7 days ago


Durban, KwaZulu-Natal, South Africa Smart4 Energy Full time

A well-established
material handling and industrial equipment company
based in Durban is seeking an experienced
Forklift Workshop Manager
to lead and manage its workshop operations. The successful candidate will be responsible for overseeing technicians, ensuring high-quality repairs and servicing of forklift fleets, and driving operational efficiency, safety, and customer satisfaction.

Key Responsibilities:

  • Manage day-to-day workshop operations for the servicing, maintenance, and repair of electric and diesel forklifts
  • Supervise, coach, and develop forklift technicians and apprentices
  • Plan and allocate work, manage job flow, and ensure turnaround times are met
  • Ensure quality control of repairs, servicing, and breakdown work
  • Enforce health, safety, and housekeeping standards within the workshop
  • Manage parts usage, stock control, and coordination with stores and procurement
  • Review job cards, service reports, and warranty claims for accuracy and compliance
  • Liaise with service advisors, field service teams, and customers as required
  • Monitor workshop productivity, efficiency, and performance metrics
  • Support continuous improvement of workshop processes and systems

Minimum Requirements:

  • Trade qualification (Diesel Mechanic, Auto Electrician, Forklift Technician, or similar)
  • Proven experience managing a forklift or heavy equipment workshop
  • Strong technical knowledge of electric and diesel forklifts
  • Previous supervisory or management experience
  • Sound understanding of workshop operations, safety standards, and quality control
  • Strong leadership, communication, and problem-solving skills

Advantageous:

  • OEM experience (Toyota, Linde, Hyster, Jungheinrich, Crown, etc.)
  • Exposure to fleet management systems
  • Computer literacy for workshop systems and reporting

Location:
Durban

Employment Type:
Permanent

Remuneration:
Market-related, based on experience



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