National Key Accounts and Operations Manager

1 day ago


Pretoria, Gauteng, South Africa Rieses Food Imports Full time

Company Description

Our Retail Division is looking for a National Key Accounts and Operations Manager (Wholesale and Export Channels) in Gauteng and surrounding areas.

The roles, responsibilities and duties of this position will include but not be limited to:

Achieve annual sales budget for Bounty Foods and Care within wholesale and export markets by managing the key accounts and the field sales operations process.

Achievement of sales budget, by leveraging available sales and merchandising resource and all the customers within the defined channel and export market.

Demand management review, develop DMR plans, using customer, brand, regional and market information.

Business Strategy, formulate and translate into agreed channel and field sales targets, strategies and plans.

Sales and merchandising agents management

Business profitability, ongoing management and execution of the companies pricing, ranging and promotional discounting policy to maximize the customer profitability.

Improved distribution and ranging: To ensure the achievement of targeted listing, distribution levels, On Shelf Availability, product assortment, by developing and refining the appropriate customer presentations, listing approaches and brand support mechanisms, such as promotions, merchandising solutions, display drives, customer and sales force incentives.

Trading terms and annual commercial plans: responsible for the negotiation of the annual trading terms and customer promotional support calendar for each customer, with the support of the Head of Sales.

Customer relationship management: responsible for the overall customer relationship management in the wholesale channel and export territories, with regular customer business reviews and commercial updates and product reviews, to develop and maintain maximum customer support for BFC.

Customer operational management: To ensure the ongoing development and management of key internal and customer operational contacts to deliver on BFR in store objectives of OSA, promotion execution, ad-hoc promotions and merchandising.

The requirements and skills required for this position are.

A tertiary qualification in marketing or sales will be an advantage

3 years in a KAM role and field sales management experience

At least five years in a FMCG environment with knowledge of best practices in FMCG markets

Experienced in negotiating trading terms and commercial plans

Commercial Awareness, coupled with a solid understanding of local customer and regional dynamics

Proficient in MS Office



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