Business Analyst Practice Lead

3 days ago

Centurion, Gauteng, South Africa Weplace Full time R1 200 000 - R2 400 000 per year
Our client, a leading financial services organisation, is looking for a Business Analyst Practice Lead to join their team. 

Job description:
The primary objective of this role is to assume leadership in the Business Analyst Practice. The Business Analysts Practice is a recent addition, and the successful candidate is expected to collaborate closely with a team of Business Analysts to strengthen and refine this function.

Responsibilities:
  • Defining the methodologies, techniques, and tools that Business Analysts (BAs) should use to gather, document, and analyse business requirements.
  • Establish a set of standards and best practices for performing business analysis.
  • Facilitating workshops, collecting, and documenting business requirements
  • Analyse data, processes, and systems to identify areas for improvement or optimization.
  • Encouraging collaboration and effective communication among BAs, other departments, stakeholders, and project teams. This can include regular meetings, knowledge sharing.
  • Providing templates and guidelines for documenting requirements, process flows, use cases, and other relevant business analysis artifacts.
  • Ensuring that business analysis activities align with project management processes and timelines, helping to define and prioritize requirements for projects.
Management and Oversight
Specifications and Documentation:
  • Ensure business and technical specifications and user stories provided to technical teams are complete, accurate, and unambiguous.
  • Manage and oversee requirements gathering, analysis, documentation, and implementation activities.
Service Desk and BA Team Operations:
  • Oversee daily operations of the service desk, including resource management, prioritization, and adherence to service level agreements (SLAs).
  • Work closely with Group ITSM manager IT Operations team
  • Manage and guide the BA team, ensuring efficient delivery of projects and tasks.
Business Analysis and Delivery
Planning and Requirements:
  • If necessary, take ownership of deployment processes, ensuring successful transition of development items into production environments.
Role Fulfilment:
  • Perform the responsibilities of a Business Analyst in both existing and upcoming projects.
  • Facilitate workshops for requirements gathering and analysis to ensure alignment with business objectives
  • Develop user stories and related documentation to eliminate potential for miscommunication, misinterpretation, or misunderstanding, reducing rework and time wastage.
Change Management
Coordination and Representation:
  • Act as Change Manager, coordinating changes within the ST Admin environment.
  • Organize and lead CAB (Change Advisory Board) meetings within ST Admin and represent ST Admin in Group CAB meetings.
Minimum requirements:
  • BCom / BSc degree or equivalent qualification
  • Minimum of 5 years' Business Analysis experience in the financial services industry (preferable Short-term insurance)
  • Minimum of 2 years Team Leadership experience
  • 5+ years' experience of Microsoft technologies (Windows, SharePoint, MS-365, MS-Teams, Power Apps, etc.). 
  • Integration knowledge (API design, integration between on-premises and cloud and multiple service provider platforms)
  • Knowledge of Infrastructure concepts such as virtualisation, VPN, Cloud etc
Competencies required:
  • Analytical thinker
  • Planning and organizing skills 
  • Problem solving and analysis 
  • Interpersonal skills 
Should you not receive a response from us within one week of your application, your application has unfortunately not been successful.

You can visit our website for more vacancies: /  LinkedIn

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