Business Analyst

1 week ago

Centurion, Gauteng, South Africa iMasFinance Co-operative (Ltd) Full time R300 000 - R600 000 per year

Job Purpose:

To effectively design and implement business solutions that resolve business problems or needs and to further partake in operational and system maintenance support to resolve issues.

Job Outputs:

  • Change Management

  • Compile an impact analysis on existing processes that include a feasibility and risk assessments.

  • Involve appropriate stakeholders in the change process and ensure that the change impact is understood by all stakeholders.

  • Business Solution Identification

  • Facilitate workshops with subject matter experts to define business processes and to capture the processes in line with the BPM Standard Operating Procedure.

  • Compile a well-defined Business Requirement Specification that includes integration-, process, application, data and technology requirements.

  • Solution Delivery

  • Compile a Functional Requirement Specification based on the Business Requirement Specification that describes the requested behaviour of a system.

  • Facilitate or participate in the compiling of test cases, User Acceptance testing and training of system users according to the Business Requirement Specification.

  • Solution Implementation

  • Co-ordinate the operational process and implementation of the solution to the production environment.

  • Verify operating and user documentation.
  • Communicate changes to relevant stakeholders.
  • Compile user manuals and conduct training.
  • Operational Duties
  • Provide user and system support and deliver solutions on requests for information or change in line with the demand management escalation process.

Qualifications:

  • Matric with Mathematics
  • Business Analyst Diploma/Degree

Experience:

  • Minimum of 5 year's Business Analyst exposure in a financial services business environment

Knowledge and Skills:

  • MS Office
  • Ability to liaise with stakeholders and manage expectations
  • Strong business acumen
  • Good communication skills
  • Problem solving skills
  • Planning and organizing skills
  • Interpersonal skills
  • Strong analytical skills
  • Facilitation skills
  • Client engagement skills
  • Must be able to manage conflict and function effectively in a highly stressful environment
  • Willingness to continuously enhance and develop skills

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