Reception & Office Administrator

5 days ago

Cape Town, Western Cape, South Africa Raizcorp Full time R250 000 - R450 000 per year

The Business Exchange is seeking a highly organised, administration-focused and service-driven Reception & Office Administrator to manage the daily operations of one of our premium business centres. This role is central to ensuring a world-class experience for all tenants, visitors and clients

As a premium brand ambassador, the Reception & Office Administrator will oversee the full spectrum of front-of-house and office operations — from reception and client engagement to administration, facilities coordination, and directing cleaning staff to maintain the highest standards of presentation.

Key responsibilities

Reception and client management

  • Maintain a neat, professional front-of-house experience

  • Greet and assist guests in a courteous and efficient manner

  • Manage all incoming calls and messages, ensuring accurate routing and follow-up (for both tenants and the company)

  • Handle deliveries and visitor queries

  • Act as the first point of contact for tenant support and operational needs

  • Maintain a professional, service-oriented environment at all times

Administrative & operational oversight

  • Perform a wide range of administrative duties to ensure smooth day-to-day centre operations

  • Oversee and direct cleaning staff as needed to ensure the centre is always spotless and client-ready

  • Maintain attendance registers and emergency procedures

  • Track revenue, occupancy, and tenant-related charges

  • Escalate issues to appropriate departments and maintain tenant satisfaction

  • Support tenant onboarding and offboarding processes

Boardroom & hospitality coordination

  • Manage bookings, readiness, and cleanliness of boardrooms

  • Perform pre- and post-use inspections and report any issues

  • Coordinate with the Hospitality team for seamless meeting experiences

  • Report staff absences and assist with daily coordination

Sales & client support

  • Conduct viewings for potential tenants when required

  • Actively contribute to occupancy management and lease tracking

  • Maintain professional conduct during all client interactions

Stock & supplies management

  • Maintain tight control over centre stock and supplies

  • Prevent misuse and ensure timely restocking

  • Keep accurate inventory records

Compliance & facilities

  • Ensure the centre complies with internal policies and procedures

  • Oversee maintenance, repairs, and IT issues

  • Coordinate with internal departments for seamless operational flow

Requirements

Minimum qualifications

  • Grade 12 certificate

  • Diploma or Degree in Communications, Client Relations, Business Administration, or related field

Experience and skills

  • 6–10 years' experience in a reception, office administration, or centre operations role

  • Strong administrative and organisational background with proven multitasking ability

  • Experience managing cleaning or hospitality staff

  • Strong proficiency in Microsoft Office and Google Suite

  • Experience managing technical equipment (projectors, conferencing tools, etc.)

  • Proven ability to manage busy operational environments

Advantageous experience

  • Previous property or hotel industry experience

  • Familiarity with tenant leasing and space management

  • Conflict management and tenant relationship handling

Behavioural competencies

  • Professional appearance and conduct

  • Exceptional communication skills (verbal and written)

  • Highly organised, proactive, and dependable

  • Strong attention to detail and administrative accuracy

  • Positive, service-oriented mindset

  • Ability to plan, prioritise, and multitask effectively

  • Strong sense of accountability and responsibility

  • Office and Reception Manager

    1 week ago

    Cape Town, Western Cape, South Africa Engage Video Group Full time R250 000 - R400 000 per year

    About Engage Video GroupEngage Video Group is a technology-driven social media video business combining data and creativity to produce content people genuinely care about. We work with global corporations such as Unilever, NESTLÉ, Virgin, Expedia to create some of the world's most engaging and shareable branded content. We also own and operate Foodies of...

  • Reception Administrator

    1 week ago

    Cape Town, Western Cape, South Africa Mediclinic Full time R104 000 - R312 000 per year

    Mediclinic Cape Town | Cape Town | South Africa Closing date: 16/10/2025  Number of positions: 1 Recruiter name: Helena Padayachee  Reference number:  Workplace Type: On-sitePermanentPlease note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile MAIN PURPOSE OF...

  • Reception Administrator

    1 week ago

    Cape Town, Western Cape, South Africa Mediclinic Group Full time R250 000 - R500 000 per year

    Important NoticeMediclinic wants to alert candidates that third parties are from time to time fraudulently advertising vacancies at Mediclinic and / or offering employment contracts with subsequent payment instructions to accounts linked to the fraudulent activity. Please note that Mediclinic will never request payment for an application or offer made. All...

  • Office Administrator

    7 days ago

    Cape Town, Western Cape, South Africa Red Fox Group (Pty) Ltd Full time R350 000 - R450 000 per year

    Red Fox Group is a collective of three integrated but specialised divisions: Red Fox CreateOur fabrication and industrial design studio for retail displays, brand environments, custom objects, kiosks, structures, bars and physical installations. Red Fox ConnectOur brand identity, creative strategy, content and design division, shaping brand worlds and...

  • Office & Warehouse Administrator & Showroom Co-ordinator

    5 days ago

    Cape Town, Western Cape, South Africa DADO Creations Full time R120 000 - R180 000 per year

    DADO Creations is a local manufacturer of luxury and quality bathroom ware, specializing in the design and crafting of stone bathtubs and basins using our own unique DADOquartz material and acrylic bathtubs under the DADOacrylic brand. Established in 1998, we are committed to delivering innovative and hand-finished products that showcase our dedication to...

  • Finance and Office Administrator

    5 days ago

    Cape Town, Western Cape, South Africa Recro Business Services Full time R250 000 - R400 000 per year

    Introduction· Are you an organised, positive and hard-working individual who is a self-starter with good inter-personal skills?· Have you got administration, invoicing and debt collection experience?A stimulating and varied position is available for a self-motivated person keen to make a difference within a multi-disciplined and growing boutique...

  • Cape Town Office Administrator

    1 day ago

    Cape Town, Western Cape, South Africa LC Abelheim Full time R60 000 - R80 000 per year

    CAPE TOWN OFFICE ADMINISTRATORJob Summary:This is a diverse role which is pivotal to supporting the Cape Town front office business and is integral in establishing the reputation of LC Abelheim Limited as a client focused business who meet and exceed client expectations.  The role is part of a small team, within the support function, and requires the post...

  • Office Assistant

    2 weeks ago

    Cape Town, Western Cape, South Africa Complyxpert (PTY) Ltd Full time R350 000 - R450 000 per year

    JOB SUMMARY: We are seeking an organized and detail-oriented Office Assistant to join our team. This role plays a crucial part in ensuring the smooth operation of office functions and supporting the administrative needs of our organization ensuring a well-organized and efficient work environment. Your contributions will help maintain a productive workplace...

  • Office Assistant

    2 weeks ago

    Cape Town, Western Cape, South Africa Complyxpert (PTY) Ltd Full time R104 000 - R208 000 per year

    JOB SUMMARY:We are seeking an organized and detail-oriented Office Assistant to join our team. This role plays a crucial part in ensuring the smooth operation of office functions and supporting the administrative needs of our organization ensuring a well-organized and efficient work environment. Your contributions will help maintain a productive workplace...

  • Office Administrator

    6 days ago

    Cape Town, Western Cape, South Africa The Legends Agency Full time R150 000 - R250 000 per year

    Were looking for a detail-driven and dependable administrator to join our dynamic team If you're a master of MS-Office, take pride in your punctuality, and are known for being honest and reliable, you might be exactly who we need.Key Responsibilities:Ensure smooth day-to-day office operations, handling administrative duties with precision and care.Create,...