Motor and Home Direct Sales Agent
5 days ago
RESPONSIBILITIES
To maximise policy sales and monthly written premium in a compliant and customer centric manner.
To be responsive, courteous and professional in dealing with theCompany's supporting lead providers and customers.
To execute the sales process with skill, knowledge, diligence and integrity.
Apply or provide competitor quotes where necessary relative to customer needs in order to provide options to customers.
To optimise each lead by selling additional products where these are available.
To accurately identify the needs of the customer by asking effective questions and listening attentively.
Match benefits accordingly and demonstrate how a product satisfies their needs.
To understand objections and overcome them with an appropriate response.
Strive to become an expert in your field through observation and collaboration.
To continuously improve skills through practising areas identified for improvement.
To share ideas and insights with the team in pursuit of continuously improving the effectiveness of the sales team.
To be self-motivated, maximise productivity and able to manageone's time effectively when working from home.
To use appropriate interpersonal skills and communication methods to gain acceptance of our products from potential customers
REQUIREMENTS
QUALIFICATIONS
Matric/Grade 12
RE5
FETC: Short-term Insurance NQF4 or better (preferred)
Meet the regulatory requirements (e.g. DOFA period, FAIS Fit &Proper)
EXPERIENCE
3 years call centre sales experience
1 year outbound call centre sales experience
2 years motor and home sales experience
Fluency in English is essential plus one other official language
SKILLS AND KNOWLEDGE
Sales Driven
Goal Orientated
Self-Accountability
Time Management
Excellent verbal and written communication skills
Computer literate
Needs Analysis skills
Attention to detail
Problem-solving
Adaptability to change
Stress tolerance
Resilience
Driven and motivated
Negotiation Skills
Compliance and Rule Orientated
Strong work ethic
Proactive
Deadline driven
VALUES
The Candidate will be expected to operate in line with our company values:
Passion : We have a strong and barely controllable excitement for life, our work, the people we work with, and for ourselves. Our enthusiasm and positive energy lead to a strong bias toward action and strive for excellence
Care: We care deeply for ourselves, the people we work with, our customers, the communities we live in, the country we call home and the planet which hosts us
Integrity: We always do the right thing, even when nobody is watching
Growth: We always strive to make a positive contribution on our journey to significance We (us and the business) grow, because our people grow Our curiosity drives Innovation and our resilience keeps us determined when the going gets tough We have the courage to make decisions and to have the tough conversations.
Diversity: We respect and cherish each other and listen to allopinions We are all unique, which makes the "us" stronger Throughcollaboration, we ensure that the whole is greater than the sum of its parts
Between 3 - 5 Years
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