Key Account Manager

7 days ago

Bedfordview, Gauteng, South Africa Hisense South Africa Full time R900 000 - R1 200 000 per year

Key Account Manager

Role Summary

We are seeking a motivated and detail-oriented Key Account Manager to support the Key Account Management team in driving operational efficiency and client satisfaction. This is an excellent opportunity for a professional with a background in account management, or sales administration, particularly within the consumer electronics industry.

The ideal candidate will bring strong organizational skills, a proactive mindset, and basic experience in PSI tracking, and forecasting.

Key Responsibilities

  • Assist in the collection, maintenance, and basic analysis of PSI (Purchase, Sales, Inventory) data.
  • Support monthly and quarterly forecasting processes.
  • Managing trade agreements, customer incentives, and billing processes.
  • Maintain accurate and up-to-date records of pricing, stock levels, and active promotions.
  • Coordinate with internal stakeholders to ensure accurate and timely listing of new items across customer platforms.
  • Liaise with sales admin staff and couriers to provide timely delivery and invoicing updates to customers. Address any related queries efficiently.
  • Travel on store and client visits as required, gathering market intelligence and supporting in-field activities.
  • Draft and track contact reports, ensuring they follow through the internal approval process.
  • Ensure customer records, trade terms, and promotional plans are consistently updated and documented.

Requirements

  • Bachelor's degree in Business, Marketing, or a related field.
  • 3-5 years of experience in key accounts management, administration, or Key Account Support, preferably within the consumer electronics industry.
  • Experience working with retail, independent stores and distributors.
  • Experience with sales forecasts, stock management updates.
  • Intermediate to advanced proficiency in Microsoft Excel and PowerPoint.
  • Experience working with ERP or sales CRM systems is advantageous.

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