Customer Service Executive

3 days ago

South Africa Sun King Full time R104 000 - R156 000 per year


Department
EasyBuy Program Management
Employment Type
Permanent - Full Time
Location
South Africa
Workplace type
Onsite

What you would be expected to do:

You might be a strong candidate if you

What Sun King Offers

About Sun King

Sun King is the world's leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection. Sun King has connected more than 20 million homes to solar power across Africa and Asia, adding over 200,000 homes each month. 
Sun King makes solar products affordable to low-income households and businesses via 'pay-as-you-go' purchase financing.  Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.11 a day via mobile money or cash. 
Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright. To date, our Sun King solar products have saved customers more than $4 billion cumulatively.

Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day.  Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.  
From cost-effective solar systems that provide home lighting and phone charging to robust solar inverters that can power high-energy appliances such as laptops, computers, refrigerators, and more, effectively acting as a full stand-in for grid power, Sun King's products cater to a wide range of income segments and energy needs. Leveraging its proven distribution network and brand, Sun King is expanding its range of products and services to encompass clean cooking, electric mobility, entertainment, and more, aiming to address the needs of our underserved customers.

Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.
Sun King is committed to gender diversity in the workplace.  Women represent 44% of Sun King's workforce.

  • Customer Service

    3 days ago

    South Africa ABC Worldwide Full time R200 000 - R400 000 per year

    Customer Service AdvisorJob Title: Customer Service Advisor Job level/grade: D1Location: South AfricaReports to (role): Team LeadJOB PURPOSE​​​​​​​To manage all inbound and / or outbound customer contacts. Manage all customer queries including but not limited to, billing and rate plan queries and changes, customer retention, identify up-selling...

  • Customer Service

    1 day ago

    South Africa Assist World Full time US$6 400 - US$14 800 per year

    About the Company A growing residential home services company specializing in outdoor mosquito control is seeking a long-term Customer Service & Operations Virtual Assistant. The company runs field technicians across multiple routes and prides itself on friendly service, reliability, and clear communication with customers. This role is ideal for someone who...

  • Customer Service

    1 week ago

    South Africa Assist World Full time R500 - R700 per year

    Looking for a detail-oriented, proactive Customer Service & Vendor Manager to support our Shopify operations, dropship vendors and customer experience. This role handles daily order monitoring, vendor coordination, and ensuring smooth fulfillment for both warehouse and dropship items. Ideal for someone with Shopify experience, strong communication skills,...

  • Customer Service

    1 week ago

    South Africa Marriott Hotels Resorts Full time R120 000 - R240 000 per year

    Description About Marriott International: Marriott International is a global leader in the hospitality industry, renowned for our commitment to innovation, diversity, and delivering exceptional guest experiences. Join our team and be part of a company that values your contributions and invests in your career development.Position Summary: As a Customer...

  • Executive Chef

    7 hours ago

    Johannesburg, South Africa Edge Executive Search Group Full time

    EXECUTIVE CHEF | Klerksdorp, North West | Permanent Lead the full culinary operation of a dynamic, high-volume hotel environment. This role requires a seasoned kitchen leader who can balance creativity, quality, cost control, and operational discipline. As the Executive Chef, you will oversee all culinary functions across multiple outlets, including...

  • Operations Manager, Customer Service

    1 day ago

    South Africa Sporty Group Full time R4 500 000 - R8 500 000 per year

    Sporty Group Partnered with some of the World's greatest Champions including Real Madrid FC, Michael Essien and Eder Militao, we're on the lookout for some Champions of our own to be a part of the 'Top Ranked Fastest Growing and Most Successful Online Gaming Brand in the World'. Home to SportyBet, SportyTV, , and the newly launched SportyFM, we continue to...

  • SU - Customer Service Representative

    3 days ago

    South Africa Somewhere Full time R120 000 - R240 000 per year

    The ideal candidate loves talking to people and proactively solving problems You will be responsible for making customers happy You will work remotely for a growing US based business and earn US DollarsOur clients include service businesses, manufacturing companies, real estate companies, private equity firms, tech companies, e-commerce companies and...

  • Customer Service Manager

    3 days ago

    Sandton, South Africa Initiate International Full time R1 200 000 - R2 400 000 per year

    The company is seeking an experienced and dynamic Customer Service Manager to lead and inspire their customer service team in Johannesburg. The ideal candidate will be passionate about delivering exceptional customer experiences, possess a deep understanding of the iGaming industry, and have a proven track record of managing and developing high-performing...

  • Coordinator-Voice-Customer Service

    3 days ago

    South Africa EXL Full time R120 000 - R180 000 per year

    DescriptionJoin our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionalism and precision. With strong communication and organizational...

  • Executives-Back Office-Customer Service

    3 days ago

    South Africa EXL Full time R1 000 000 - R2 500 000 per year

    DescriptionEssential FunctionsResponsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality compliance.Leads significant process improvement projects.Train / mentor personnel from other functions on quality tools and concepts and mentor AMs / GBsResponsible for ensuring...