Executives-Back Office-Customer Service

Department EasyBuy Program Management Employment Type Permanent - Full Time Location South Africa Workplace type Onsite What you would be expected to do: You might be a strong candidate if you What Sun King Offers About Sun King Sun King is the world's leading off-grid solar energy company, combining cutting-edge product design, fintech, and...

About the Company A growing residential home services company specializing in outdoor mosquito control is seeking a long-term Customer Service & Operations Virtual Assistant. The company runs field technicians across multiple routes and prides itself on friendly service, reliability, and clear communication with customers. This role is ideal for someone who...

DescriptionPromote digital self-service options (mobile app, digital messaging) and assist customers in overcoming any barriers to adoption.  Resolve customer complaints efficiently, aiming to resolve issues on first contact, and escalate complex matters where necessary.  Running through basic diagnostics to better understand the root cause of any issues...

DescriptionKey Responsibilities: Team Leadership:Supervise and guide the IT service desk team members, providing mentorship, training, and performance feedback.Lead by example and promote a positive and collaborative team culture.Allocate tasks and responsibilities to team members based on their skills and expertise.Monitor and manage team performance...

DescriptionWe pride ourselves on fantastic customer satisfaction and quality of service, so attention to detail when following processes is important. We want people who can both empathise with and engage customers, listening to their issues and helping to resolve their query, whilst looking to increase customer satisfaction, reduce customer complaints by...

We're looking for talented customer service agents to join the Catch Consulting team. This position is for an international telecommunications client. Ideally, we're looking for candidates with call centre experience in an industry with a recurring customer base (telecommunications, media, insurance, energy etc.) Please note, you'll be working night shifts...

A specialist property and bridging finance company focused on short-term bridging and property-backed lending in South Africa requires the above to be responsible for providing strategic leadership, operational direction, and financial stewardship to achieve sustainable growth and profitability. The CEO will oversee all business operations, lending...

Customer Services SpecialistThe Customer Services Specialist is responsible for ensuring completeness and accuracy of processed sales orders by CPBC, issuing return authorizations, answering questions on products and/or services, and forwarding sales leads to the appropriate salesperson. Deals with all quotations submitted and ensure timeously completion,...

Customer Service AdvisorJob Title: Customer Service Advisor Job level/grade: D1Location: South AfricaReports to (role): Team LeadJOB PURPOSE​​​​​​​To manage all inbound and / or outbound customer contacts. Manage all customer queries including but not limited to, billing and rate plan queries and changes, customer retention, identify up-selling...

DescriptionPRINCIPAL ACCOUNTABILITIESAccountabilities     Ensure seamless transition and flawless service delivery        Focus on transition with 'Zero' impact on service delivery    Focus on efficiencies - leaner, greener and faster     Focus on Process stabilization & sustained delivery    Reducing operation costs...