Receptionist/Admin
3 days ago
Core Responsibilities
Greeting Visitors
- Welcome guests, clients, and customers warmly and professionally.
- Offer assistance, refreshments, or directions as needed.
Answering Calls
- Handle incoming calls promptly and courteously.
- Direct calls to the appropriate departments or take messages.
Managing Appointments
- Giving Guest Access that has sales appointments
Visitor Management
- Register guests and issue visitor passes.
- Inform staff of arrivals and ensure compliance with sign-in/out procedures.
Handling Mail and Deliveries
- Receive, sort, and distribute incoming mail.
- Manage courier services and outgoing post.
Administrative Support
- Maintain reception area cleanliness and order.
Customer Service
- Deal with queries, complaints, or concerns professionally.
- Provide information about the company, services, or premises.
- Ensure a positive customer experience at all times.
Technical/Software Use
- Use switchboard, phone systems, and voicemail.
- Use email and internal messaging systems for communication.
Health & Safety / Security
- Enforce building entry protocols.
- Monitor visitor access and maintain confidentiality.
- Follow emergency procedures when needed (e.g., fire evacuations).
Key Skills Required
- Excellent communication and interpersonal skills.
- Professional appearance and demeanor.
- Strong organizational and multitasking abilities.
- Basic IT literacy (Microsoft Office, booking systems, etc.).
- Ability to stay calm under pressure.
- Prepare and manage basic documents or forms.
- Monitor office supplies and request replacements when needed.
- Support other departments with ad hoc admin tasks (e.g. data entry, photocopying).
Job Type: Full-time
Pay: R6 000,00 - R6 500,00 per month
Application Question(s):
- Are you located in Pretoria East.
Education:
- High School (matric) (Required)
Work Location: In person
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