Registrar

4 days ago

Cape Town, Western Cape, South Africa Milpark Education Pty Ltd Full time R900 000 - R1 200 000 per year

Application close date: 05 January 2026

The Position

The Milpark Registrar is a key member of the senior management team and works with the DCAO in establishing the systems, policies, activities, and best practices for the effective and efficient management of the student journey from application stage to graduation. The Registrar will provide leadership in all activities related to Academic and Student Administration (including responsibility for the Student Graduation Ceremonies) and Student Records Management.

Responsibilities

Academic and Student Administration

  • Oversee the student life cycle, including student admissions, registrations, assessments, graduations, and records management.
  • Manage the institutional academic calendar, including curriculum, assessment schedules, study materials, and venue planning.
  • Ensure secure handling of assessments and results processing.
  • Lead the configuration and regulatory alignment of student administration systems.
  • Key stakeholder in decisions around student support services.
  • Provide training on academic and student administration for all staff.

Records and Systems Management

  • Act as custodian of all student records, ensuring compliance with legislation and institutional policies.
  • Maintain and enhance the student information management system.
  • Conduct UAT testing and support system integration for academic processes.
  • Design and map business processes for student administration and academic governance.

Governance and Compliance

  • Provide strategic advice to executive management on academic governance matters.
  • Chair and/or attend relevant committee meetings.
  • Ensure compliance with national legal and policy prescripts (DHET, CHE, SAQA, QCTO).
  • Support preparations for institutional submissions to regulatory bodies.
  • Implement and monitor academic administrative policies and procedures.
  • Serve as the Secretary to Milpark Senate.

Student Discipline and Institutional Conduct

  • Oversee the implementation and enforcement of institutional rules, codes of conduct, and disciplinary procedures.
  • Ensure fair, transparent, and consistent handling of student disciplinary matters in accordance with institutional policies and national legal frameworks.
  • Collaborate with academic and administrative departments to promote a culture of accountability, respect, and ethical behavior.
  • Provide guidance and training to staff on conduct-related protocols and support the development of a safe, inclusive, and respectful learning environment.
  • Maintain accurate records of disciplinary proceedings and ensure compliance with privacy and legal standards.

Operational Leadership

  • Oversee and/or contract and manage third-party suppliers (couriers, printers, publishers, venues).
  • Oversee logistics for student material distribution and examination handling.
  • Lead change management initiatives and support continuous improvement.
  • Align workflows with institutional academic policies and student contracts.

Strategic Planning and Institutional Support

  • Contribute to strategic planning and policy development.
  • Support the development of institutional rules and systems for records management.
  • Provide input into student communications and SOPs.
  • Drive innovation in academic services and digital transformation.
  • Report to and support reporting requirements to the Holdings company and relevant regulatory bodies.

Crisis and Incident Management

  • Lead the investigation and resolution of academic integrity breaches, examination irregularities, and certification disputes in collaboration with relevant academic and governance bodies.
  • Ensure the integrity and security of student records during data breaches, system failures, or unauthorised access incidents. Coordinate with IT and compliance teams to mitigate risks and restore services.
  • Serve as the primary liaison for reporting academic incidents to external regulatory bodies (e.g., DHET, CHE, SAQA), ensuring timely and accurate documentation.
  • Contribute to the development and execution of academic continuity plans during institutional crises (e.g., natural disasters, pandemics, cyberattacks), including alternative assessment protocols and remote certification processes.
  • Act as a central point of contact for internal stakeholders during academic disruptions, ensuring consistent communication and coordinated response across departments.

Education & Experience Requirements

  • LLB or other relevant law degree (postgraduate preferred).
  • Minimum 5 years' experience as Registrar or Senior Manager in a higher education environment.
  • Proven experience in managing student information systems and academic administration.
  • Track record in business process design and institutional policy development.
  • Experience with system integration across the student lifecycle.
  • Formal qualification or short learning programme in systems or records management (recommended).

Key Selection Criteria

  • Deep understanding of the South African higher education regulatory environment.
  • Experience in disciplinary matters with an emphasis on legal administration and due process.
  • Expertise in academic rules, governance, and student information management systems.
  • Strong leadership, communication, and stakeholder engagement skills.
  • Ability to analyse business needs and design efficient processes.
  • High attention to detail and commitment to quality.
  • Insights into the challenges facing higher education, and specifically private higher education.
  • Networking, teamwork and collaboration skills.
  • People skills and the ability to foster trust.
  • Verbal and written communication skills.

By submitting your personal information and application, you hereby confirm: 

  • That you have read and understood our Privacy Policy/Notice. To access, copy and paste the link into your web browser:  
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  • That you have no objection to us reviewing and processing any personal information provided in the course of your application, as well as any information that you have provided in support of your application.  
  • That you have no objection to us retaining your personal information in our database for future employment opportunities that might arise. 

Preference will be given to applicants from designated groups, and appointments will be made in line with our EE requirements. 

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