Machine Technician

JOB PROFILE - (Machine Technician)

• 1. About the Department

Department
The Manufacturing Department at is responsible for converting raw and packaging materials into finished goods exclusively for our company. The department oversees inbound logistics, receiving and storage, production planning and execution, and compliance with health and safety requirements. Its primary goal is to ensure efficient, safe, and cost-effective production of high-quality products that are delivered on time to fulfilment operations.

Overall KRAs

• 1. Deliver production plans on time, in full, and at the right quality.
• 1. Manage inbound logistics and storage of raw and packaging materials efficiently.
• 1. Maintain cost-efficient production processes with high yield and low waste.
• 1. Ensure full compliance with ISO 45001 and health & safety requirements.
• 1. Drive continuous improvement in manufacturing capacity and efficiency.
• 1. Develop and lead manufacturing staff to achieve excellence.
• 1. Position Overview

Job Title and Level
Job Title
Machine Technician

Department
Manufacturing

Functional Area / Team
Production

Direct Reports
4 Machine Operators

Skill / Grading Level
Technical / Skilled Artisan Level

Mobility / Travel
On-site role with limited travel

After Hours Support / Standby
Required for urgent breakdowns or maintenance

Qualifications Technical Qualification Or Trade Test (Artisan Preferred)
Relevant certification in mechanical, electrical, or mechatronic maintenance advantageous

Experience
Minimum 5 years of practical maintenance and repair experience in a manufacturing environment

Proven experience in troubleshooting and implementing maintenance procedures

Hands-on experience working with pneumatics and PLCs

Knowledge
Strong understanding of mechanical systems, components, and pneumatic equipment

Electrical knowledge and familiarity with PLCs and automation systems

Knowledge of preventative maintenance methodologies (e.g., TPM -Total Productive Maintenance)

Root Cause Analysis and Failure Mode and Effect Analysis (FMEA)

Organisational Structure / Reporting Line(s)
Support Line
Production Department

Direct Line
Operation Manager: Operations

Indirect
GM Manufacturing

Purpose
To ensure the smooth operation, reliability, and efficiency of machinery and equipment through effective maintenance, repair, troubleshooting, and preventative maintenance activities that reduce downtime and support optimal production performance.

• 1. Job Requirements - Functional Duties and Responsibilities

Key Responsibility Areas
Performance Indicators

• Equipment Maintenance Conduct daily, weekly, and monthly inspections of machinery and ensure optimal running conditions
• Perform lubrication, adjustments, and part replacements as per maintenance schedules

• Ensure all maintenance work is carried out in line with manufacturer specifications and safety standards

• Coordinate with production teams to plan maintenance during non-peak times to minimize disruption Reduction in unplanned downtime (%)

• Equipment uptime percentage (target ≥ 95%)
• Maintenance work orders completed on time
• Compliance with safety and operational standards

Preventative Maintenance

• Develop and execute preventative maintenance plans aligned with Total Productive Maintenance (TPM) principles
• Identify potential failures and address them proactively to prevent breakdowns

• Ensure maintenance logs are updated after each service or inspection

• Collaborate with team members to schedule and track maintenance tasks effectively

• Preventative maintenance schedule adherence (%)
• Reduction in repeat equipment failures

• Preventative maintenance documentation accuracy

• Troubleshooting & Repair Diagnose root causes of machine malfunctions using mechanical, electrical, and pneumatic knowledge

• Execute efficient repairs with minimal disruption to production

• Document causes of breakdowns and corrective actions taken

• Apply Root Cause Analysis (RCA) and Failure Mode and Effect Analysis (FMEA) to prevent recurrence Mean Time to Repair (MTTR) reduction

• First-time fix rate (%)

• Average downtime per incident

• Equipment Installation & Commissioning

• Assist in the installation and commissioning of new machinery and ensure systems meet operational standards

• Conduct regular inspections to identify and rectify potential safety hazards

• Collaborate with suppliers and engineers to ensure compliance with technical specifications Installation projects completed on time

• Successful commissioning without rework or faults
• Compliance with installation and safety protocols

Safety & Compliance

• Ensure all machines meet safety, environmental, and compliance standards
• Perform test runs, calibrations, and quality assurance checks before handover
• Promote safe working practices among operators and technicians
• Ensure all maintenance activities are logged according to safety procedures 100% safety compliance in audits
• Zero equipment-related safety incidents
• Completion of safety checks and reports per schedule
• Operator adherence to equipment SOPs
• Training & Technical Support
• Provide on-the-job training and technical guidance to machine operators
• Build operator capability in basic troubleshooting and routine checks
• Support cross-functional teams in understanding machine functions and limitations
• Ensure all maintenance activities are logged according to safety procedures
• Improvement in operator competency and independence
• Reduction in operator-related machine errors
• Completion of safety checks and reports per schedule
• Record Keeping & Reporting Maintain detailed and accurate maintenance logs for each machine
• Track maintenance costs and report on resource utilization

• Prepare monthly equipment performance and downtime reports

• Communicate recurring issues and improvement opportunities to management Accuracy and completeness of maintenance records

• Timeliness of maintenance reporting
• Trend analysis reports submitted as per schedule
• Management satisfaction with maintenance data accuracy
• 1. Behaviour and Core Competencies

Job Specific Skills

• Mechanical, pneumatic, and electrical troubleshooting
• Preventative and corrective maintenance planning
• Root Cause Analysis (RCA) and FMEA application
• PLC programming and automation familiarity
• Technical reporting and documentation
• Safety and compliance awareness

Core Competencies & Behaviours
Essential
Adopting Practical Approaches
Applies practical skills effectively, learns by doing, and is dependable and responsible in fulfilling obligations and commitments

Following Procedures
Adheres closely to rules and procedures, minimises risks by following established processes, and ensures compliance with regulations

Taking Action
Proactively takes action to make things happen, uses initiative to start new projects, and invests personal energy and drive to achieve results

Resilience
Strives to achieve outstanding results with ambition and determination, persisting through difficulties to accomplish tasks and goals without giving up

Detail-Oriented
Exhibits meticulousness in finding and correcting errors, ensuring accuracy by being thorough and methodical, and producing high-quality work with a focus on perfection and organisation

Managing Tasks
Manages multiple tasks efficiently, plans activities systematically, and prioritises tasks to handle several activities concurrently

Upholding Standards
Behaves ethically and justly, maintains confidentiality, meets commitments with integrity, and leads by example to uphold high standards

Providing Insights
Continuously seeks improvement, identifies key issues, uses logic to analyse information, and solves complex problems with careful consideration

Important
Teamwork
Works cooperatively with others, encourages team contributions, and involves team members in decision-making to foster a collaborative environment

Planning
Manages tasks methodically, plans activities systematically, and sets priorities to ensure efficient use of time

Giving and Receiving Feedback
Is open to give and receive feedback, invites critique, and uses feedback to improve performance while encouraging a culture of constructive feedback

Delegation
Motivates and inspires individuals by empowering them, providing encouragement, and fostering a supportive environment for others to excel

Showing Composure / Stress Tolerance / Energy
Maintains composure under stress, tolerates high levels of pressure, and reacts calmly and effectively in demanding situations, sustaining energy and positivity

Change Leadership
Copes well with change, tolerates uncertainty, and adapts to new challenges and emerging situations with flexibility