Workshop Assistant

1 week ago

Bellville, South Africa BHBW South Africa Proprietary Limited Full time

**Purpose of the Role**

Assist the Technician in performing planned services, repairs, and maintenance on HAKO machines and components in accordance with supplier standards and customer requirements.

**Key Performance Areas**
- Ensure the most effective use of available time and equipment.
- Assist with quickly and efficiently diagnosing HAKO machine systems and carry out repairs, services, and maintenance on HAKO machines/forklifts on customer sites or at BHBW site (Workshop repairs).
- Ensure that all the warranty processes and conditions are adhered to.
- Ensure all required information on each job card for each job is properly maintained and that failure analysis and reporting is of a professional standard.
- Assist with demo shows for HAKO machines.
- Assist with Completing the PDI process and sign off new HAKO machines.
- Maintain a safe working environment (according to safety policy and procedures)
- Achieve individual balanced scorecard and KPIs.
- Effective self-management and performance ownership
- Adherence to any reasonable instruction

**Qualification, Experience and Competencies**

Minimum Qualification
- Grade 12 or N3 equivalent within the field

Minimum Experience
- Experience on working of Cleaning Machines
- 2 - 3 Years in the same position

Competencies
- Sound interpersonal and communication skills
- Basic trouble shooting and problem-solving skills.
- Machine specific technical knowledge and skills (HAKO)
- Technical report writing
- Applicable product knowledge
- Customer orientation
- Able to work under without supervision.
- Willingness to work overtime and standby.
- Ability to work on all types of forklifts.
- Have a good selection of tools.
- Teamwork
- Computer literate and basic understanding of forklift software

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