Broker Retentions Consultant
5 days ago
We've got a position available for a broker retentions consultant
Company: King Price
Purpose of position:
Managing broker and client relationships to increase their loyalty and retain their business or services.
Responsibilities:
- Handling difficult client calls
- Retaining clients
- Dealing with client and broker queries and complaints on all levels in a competent, efficient and professional way
Requirements:
- Matric (essential)
- RE and FAIS accreditation (essential)
- Working knowledge of Obelix and PureCloud
Skills and Attributes:
- Sales, retention and client service oriented
- Attention to detail and quality oriented
- Deadline and results oriented
- Ability to take initiative
- Enthusiastic and passionate about the job and the company
- Organised and punctual with excellent time management skills
- Teamwork and collaboration skills
- Good judgment and problem-solving skills
- Adaptable and resilient
- Tolerance for stress
- Selling skills
- Good interpersonal and communication skills
- Negotiation skills
- Administration skills
- Ability to positively influence team and clients
- Live the King Price values
Should you not receive any feedback within ten (10) working days after the closing date, please accept your application as unsuccessful.
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