Finance Administrator
1 week ago
Business Unit: Discovery Health
Function: Call Center / Contact Center
Date: 28 Oct 2025
Finance Administrator - Secondment
Key Purpose
Administration and monitoring of workflow pools
Key Outputs
- Financial maintenance (bank detail changes, transfers to private capacity, continuations) with attention to procedures and rules relating to financial maintenance
- Ensure quality of output and TWT targets are met
- Required to work overtime during busy periods
- Knowledge of billing and debit order processes (e.g. allocating payments, processing refunds, requesting daily debits)
Competencies
Behavioral competencies
- Writing and reporting
- Delivering results and meeting customer expectations
- Following instructions and procedures
- Attention to detail
- Deciding and initiating action
- Adapting and responding to change
- Coping with pressure and setbacks
- Organized and self-managed
- Achieving personal work goals
- Creative and innovative
Knowledge
- Central Finance processes
- Billing and debit order processes
Skills
- Numerical skills
Qualifications & Experience
Essential
- Matric
- Basic MS Office Knowledge
- Minimum of 6 months DH product knowledge and experience
Advantageous
- Relevant tertiary qualification
- 6 months SCCC/Service Specialist experience
EMPLOYMENT EQUITY
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
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