Receptionist
1 week ago
Job description
At Damax Plastics & Packaging we pride ourselves on the Service and Quality we provide to our customers. We have a opening for a Front Office Receptionist. We are looking for a Young lady. Proficient in English and Afrikaans.
Responsibilities
The Front Office Receptionist serves as the first point of contact for visitors, clients, and staff. This role is responsible for creating a welcoming environment, managing front-desk operations, and ensuring smooth communication throughout the organization. The receptionist represents the company's brand through professionalism, excellent service, and strong interpersonal skills.
- Greet and welcome visitors in a warm, professional manner.
- Answer and direct incoming calls, emails, and inquiries promptly and accurately.
- Maintain a clean, organized, and presentable reception area.
- Manage visitor logs, security badges, and appointment schedules.
- Coordinate meeting rooms, calendars, and front-office resources.
- Support administrative tasks such as filing, data entry, printing, and mail distribution.
- Communicate effectively with internal departments to relay messages and assist with daily operations.
- Follow front-desk procedures, including safety and emergency protocols.
1. Professionalism
- Presents a polished, courteous, and service-oriented demeanour at all times.
- Maintains confidentiality and demonstrates sound judgment.
2. Communication Skills
- Clear, articulate verbal and written communication.
- Active listening and ability to manage inquiries diplomatically.
3. Customer Service Orientation
- Demonstrates patience, empathy, and a positive attitude.
- Ensures every visitor receives a high-quality, welcoming experience.
4. Organizational Skills
- Manages multiple tasks efficiently and maintains attention to detail.
- Keeps front office workflows smooth and well-structured.
5. Problem-Solving Ability
- Handles unexpected situations calmly and resourcefully.
- Offers solutions and seeks assistance when necessary.
6. Tech Proficiency
- Comfortable with phone systems, email, calendar tools, and basic office software.
- Quick to learn new systems and processes.
7. Reliability & Punctuality
- Consistently dependable and committed to maintaining front-desk coverage.
8. Team Collaboration
- Works cooperatively with colleagues to support office operations.
- Communicates needs and updates proactively.
Monthly CTC R
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