Retail Account Manager

3 days ago

Durban, KwaZulu-Natal, South Africa Werkie Full time R250 000 - R450 000 per year
(eng=
Retail Account Manager – Durban

Location: Durban
Salary: Market-related & negotiable based on experience
Working Hours: Standard business hours with flexibility required
Start Date: As soon as possible
Available Position: 1

About the Company & Role

Our client is a leading company in the lubricants and petrochemical distribution sector. They focus on delivering premium products and technical solutions across Southern Africa.

As a Retail Account Manager, you will build and maintain strong distributor and retail customer relationships. You will manage key accounts, identify sales opportunities, and act as the link between the company and clients in the Durban region. The role combines sales, procurement, account management, and customer service – ensuring growth and service excellence.

Key Responsibilities

  • Manage and grow retail accounts, driving sales volumes and strengthening client relationships.

  • Identify new business opportunities and implement promotional campaigns.

  • Assist with procurement and buying processes.

  • Oversee debtor management, including collections where required.

  • Provide accurate sales reporting: pipelines, competitor analysis, monthly reports.

  • Deliver product training, upgrades, and customer support.

  • Collaborate with internal teams to ensure top-quality service.

Minimum Requirements

  • Matric (Grade 12) minimum.

  • At least 5 years' experience in a similar industry (auto spares / oil company distributors).

  • Procurement or buying background advantageous.

  • CRM experience (Salesforce preferred).

  • MS Office proficiency.

  • Valid driver's license and willingness to travel.

Personal Attributes

  • Excellent time management and interpersonal skills.

  • Strong negotiation and influencing abilities.

  • Professional, ethical, and detail-oriented.

  • Resilient under pressure and proactive in taking initiative.

  • Able to work independently and as part of a team.

)
(afr=
Kleinhandelrekeningbestuurder – Durban

Ligging: Durban
Salaris: Markverwant en onderhandelbaar na gelang van ervaring
Werksure: Standaard besigheidsure met buigsaamheid
Begin Datum: So gou as moontlik
Beskikbare Pos: 1

Meer oor die Maatskappy & Rol

Ons kliënt is 'n vooraanstaande maatskappy in die smeermiddels- en petrochemiese verspreidingsbedryf. Hulle lewer premium produkte en tegniese oplossings regoor Suider-Afrika.

As 'n Kleinhandelrekeningbestuurder sal jy kliënte- en verspreiderverhoudings bou en instand hou. Jy sal sleutelrekeninge bestuur, nuwe verkoopsgeleenthede identifiseer en as die skakel tussen die maatskappy en kliënte in die Durban-gebied optree. Hierdie rol kombineer verkope, aankope, rekeningbestuur en kliëntediens – met die doel om groei en diensuitnemendheid te verseker.

Sleutelaanspreeklikhede

  • Bestuur en groei kliëntereekse en dryf verkoopsvolumes.

  • Identifiseer nuwe besigheidsgeleenthede en implementeer promosies.

  • Ondersteun die aankope- en verkrygingsprosesse

  • Hanteer debiteurbestuur, insluitend invorderings.

  • Verskaf akkurate verslae: verkoopslyne, mededingersanalise, maandelikse terugvoer.

  • Voorsien produkopleiding, opgraderings en kliëntediens.

  • Werk saam met interne spanne om diensuitnemendheid te lewer.

Minimum Vereistes

  • Minimum Matriek (Graad 12).

  • Ten minste 5 jaar ervaring in 'n soortgelyke industrie (motoronderdele / groot olie-verspreiders).

  • Ervaring in procurement of buying is 'n voordeel.

  • CRM-ervaring (verkieslik Salesforce).

  • Vaardig in MS Office.

  • Geldige bestuurslisensie en bereidwilligheid om te reis.

Persoonlike Eienskappe

  • Uitstekende tydsbestuur- en interpersoonlike vaardighede.

  • Sterk onderhandelings- en beïnvloedingsvaardighede.

  • Professioneel, eties en detail-georiënteerd.

  • Kan goed funksioneer onder druk en neem proaktief inisiatief.

  • Kan onafhanklik sowel as in 'n span werk.

)

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