Retail Store Admin Manager

1 week ago

Durban, KwaZulu-Natal, South Africa Ntice Sourcing Solutions Full time R250 000 - R500 000 per year

Job Description

Our client, a leading national retail group, is seeking experienced Store Admin Managers to oversee the financial and administrative operations of key, high-traffic retail outlets across Umhlanga and surrounding areas. Each successful candidate will take responsibility for one key branch, and multiple positions are available across the region



Key branches across Ballito, Umhlanga and Umdloti

These roles are ideally suited to commercially minded professionals who thrive in a structured retail environment, ensuring operational accuracy, compliance, and profitability. To be considered, you must have at least 18 months of solid experience in the operational activities and behind-the-scenes administrative duties of a large, busy retail environment

You will be responsible for leading a team of 10–15 staff, guiding them to consistently adhere to all administrative processes and responsibilities, while supporting the achievement of sales targets across one or more of the following key product categories: food, beverages, pharmaceuticals, home care, or maintenance

The environment is fast-paced, dynamic, and performance-driven, providing an excellent platform for ambitious retail professionals to excel and advance their careers

Duties and Responsibilities

Manage all store administration, reporting, and audit complianceOversee all cash office operations, including daily takings, banking, and float management in line with company proceduresDisseminate, collate, and report all relevant information between store and department managers in a manner that encourages strategic goal congruencyMonitor and reconcile transactions, ensuring accuracy, integrity, and compliance with internal controlsManage cashier performance, service levels, and overtime controlInvestigate and resolve discrepancies, tender variances, and run-end reportsMaintain full accountability for cash handling, collections, and POS integrityManage all goods receiving, credits, and returns in compliance with SOPsEnsure transaction accuracy and integrity across all incoming and outgoing stockMonitor and verify all inventory-related documentation and reconciliationsMonitor and report on stock, shrinkage, and goods in transitEnsure accurate capturing and integrity of transactions in SAPAssist with store budgeting, expense control, and profitability trackingDrive adherence to internal controls and company SOPsManage and facilitate human resource processes, submissions, and documentation for the entire business unit in compliance with standard operating procedures.Take total ownership of the workforce management system within the business unitsThis includes but not limited to master data management and transactional management.Support the Store Manager with financial reporting and audit readinessEnsure that the store provides an above expectation customer service experience

Minimum Requirements/Non-Negotiable

Must be a South African CitizenMatric (essential)Valid driver's license and own reliable transportYou will need to pass an MIE check, no criminal record and clear credit rating Valid driver's license and own reliable transportMust have a minimum of 18-months experience in a retail administrative team lead role Excellent numerical, analytical, and communication skillsStrong attention to detail and adherence to processesIn-depth understanding of the operational functions of a large retail environment, encompassing stock management, cost control, and reportingStrong financial acumen with proven ability to manage budgets and operational costsExcellent leadership skills, problem-solving, and communication skillsFlexibility to work retail hours and travel as required

Advantageous Skills & Experience

Tertiary qualifications in finance or retail management will be highly advantageous Experience with Excel, SAP, Unisolv, SuccessFactors or similar retail systems is preferred

Remuneration and Benefits

CTC package — candidates with strong and relevant experience will be offered a competitive, negotiable package to incentivise a moveComprehensive benefits, including medical aid and provident fund contributionsStaff discounts and performance-based incentives

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