Term Warranty Sales Agent

1 week ago

Johannesburg, Gauteng, South Africa 581e4b32-efde-429e-b52f-7c2f2038714a Full time R80 000 - R120 000 per year

RESPONSIBILITIES

Drive policy sales and term warranty premiums while ensuring compliance and maintaining a customer-first approach

To be responsive, courteous and professional in dealing with theCompany'ssupporting lead providers and customers.

To execute the sales process with expertise, attention to detail, and integrity.

To promote additional products where appropriate to maximiseeach lead's potential

To use appropriate interpersonal skills and communication methods to gain acceptance of our products from potential customers.

To accurately identify the needs of the customer by asking effective questions and listening attentively.

Match benefits accordingly and demonstrate how a product satisfies their needs.

Share best practices and insights with the team to improve collective sales performance.

To understand objections and overcome them with an appropriate response

Share best practices and insights with the team to improve collective sales performance

Stay self-motivated and manage time effectively, especially in remote work situations

Consistently meet and exceed performance targets in a disciplined, deadline-driven environment

To continuously improve skills through practising areas identified for improvement.

REQUIREMENTS

QUALIFICATIONS

Matric

RE5 (Required)

FETC: Short-term Insurance NQF4 or better (preferred)

Meet the regulatory requirements (e.g. DOFA period, FAIS Fit &Proper)

EXPERIENCE

3 years of call centre sales experience

2 years of Term Warranty/Vap experience is essential

Fluency in English is essential plus one other official language.

Strong background in outbound sales with the ability to handlehigh call volumes.

SKILLS AND KNOWLEDGE

Strong sales drive and goal orientation

Self-accountability and personal discipline

Time Management and organisational skills

Excellent verbal and written communication skills

Computer literate

Strong needs analysis skills with a focus on detail and accuracy

Problem-solving

Adaptability to change, with a high tolerance for stress

Resilient and motivated to succeed in a challenging environment

Negotiation Skills

A compliance-driven mindset

Strong work ethic

Proactive

Deadline driven

VALUES

The Candidate will be expected to operate in line with our company values

Passion: We have a strong and barely controllable excitement for life, our work, the people we work with, and for ourselves. Our enthusiasm and positive energy lead to a strong bias toward action and strive for excellence

Care: We care deeply for ourselves, the people we work with, our customers, the communities we live in, the country we call home and the planet which hosts us

Integrity: We always do the right thing, even when nobody is watching

Growth: We always strive to make a positive contribution on our journey to significance We (us and the business) grow, because our people grow Our curiosity drives Innovation and our resilience keeps us determined when the going gets tough We have the courage to make decisions and to have the tough conversations.

Diversity: We respect and cherish each other and listen to allopinions We are all unique, which makes the "us" stronger Throughcollaboration, we ensure that the whole is greater than the sum of its parts

Between 3 - 5 Years

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